Front Desk Associate Night Audit

Overview

We are seeking a dependable and detail-oriented Night Auditor to join our extended-stay hotel team on a full-time basis. In this role, you will serve as the primary overnight point of contact for our long-term and short-term guests, while handling the nightly financial reconciliation and reporting essential to hotel operations. This position suits a self-motivated individual who values accuracy, discretion, and building rapport with guests who consider our property a home away from home.

Responsibilities

• Perform nightly audit procedures, including reconciling daily revenue, verifying transactions, and balancing accounts across all departments
• Prepare and distribute accurate end-of-day and end-of-week financial reports for management review
• Process guest check-ins and check-outs during overnight shifts, including extended-stay and weekly/monthly billing arrangements
• Respond to guest inquiries and requests promptly, providing attentive service tailored to guests staying for extended periods
• Answer and manage multi-line phone systems, including reservations for both short-term and extended-stay guests
• Monitor building security and safety during overnight hours, reporting incidents according to established procedures
• Maintain accurate guest folios and records within the hotel property management system (PMS), including recurring or long-term billing cycles
• Coordinate with housekeeping on schedules for units occupied by long-term guests
• Prepare the front desk and lobby for the morning shift, including reports, cash drawer balancing, and handoff notes
• Resolve billing discrepancies, folio adjustments, and account postings prior to shift end
• Support a quiet, home-like atmosphere for guests during overnight hours

Requirements

• Previous experience in night audit, front desk, or hotel accounting preferred; extended-stay experience a plus
• Strong understanding of basic accounting principles and reconciliation processes
• Proficiency with hotel property management system (Agilysys, Fosse) preferred
• Excellent attention to detail and organizational skills, particularly with recurring billing and long-term guest accounts
• Ability to work independently and exercise sound judgment overnight with minimal supervision
• Strong verbal and written communication skills, with professional phone etiquette
• Ability to build rapport with long-term guests while maintaining professionalism and discretion
• Availability to work overnight shifts, including weekends and holidays as needed
• High school diploma or equivalent required; hospitality or accounting coursework a plus

Schedule

• Full-time, overnight shift (typically 11:00 PM – 7:00 AM)
• Weekend and holiday availability required

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $16 - $18