What are the responsibilities and job description for the Operations Manager position at Residence Inn by Marriott?
Residence Inn by Marriott Sanibel/Fort Myers is searching for an Operations Manager to join our dynamic leadership team. Compensation is based on experience. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more.
The purpose of the Operations Manager is to assure the overall success of the hotel by meeting or exceeding the planned objectives for revenue, profit, guest satisfaction, and product quality in all Food and Beverage, Housekeeping, and Front Office areas.
Essential Job Functions
- Oversees the operation of the Front Desk, Housekeeping, F&B outlets, Banquets, and Culinary departments by setting the objectives, measuring performance, and supervising the department heads.
- Analyze and monitor day-to-day operation reports, monthly and yearly financial statements, and labor costs.
- Meets and exceeds the expectations of the associates by utilizing effective leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports.
- Communicates with other managers and associates to provide smooth working relations between departments.
- Achieves desired customer service goals by monitoring the service provided by developing and implementing strategies to achieve desired service levels.
Experience/Education
College degree in hotel administration preferred; 2-3 years' experience or equivalent combination of education and experience in hotel of similar size and nature required, preferably in a Marriott brand with Fosse experience. Must be able to speak, read, and understand English.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to a background and substance abuse screening prior to any offers of employment.