Executive Housekeeper

Job Summary
We are seeking a dynamic and detail-oriented Executive Housekeeper to lead our housekeeping operations with enthusiasm and precision. In this vital role, you will oversee the cleanliness, maintenance, and overall appearance of our property, ensuring a welcoming and pristine environment for guests and staff alike. Your leadership will inspire your team to deliver exceptional service through efficient cleaning practices, rigorous quality standards, and a commitment to hospitality excellence. This position offers an exciting opportunity to showcase your expertise in hotel housekeeping management while fostering a positive, energetic workplace culture.

Duties

• Maintain a high degree of cleanliness for all guest rooms as measured through our guest satisfaction surveys.
• Respond quickly to all guest requests in a caring, friendly and professional manner.
• Become knowledgeable in our property management system to change room statuses as necessary.
• Inspect all guest rooms to ensure they are cleaned per our established cleanliness guidelines and hold our housekeepers accountable to these guidelines.
• Responsible for the ordering needs of the housekeeping department within the budgeted guidelines.
• Assisting in the management of the departmental budget.
• Conduct & prepare monthly inventories of housekeeping supplies, linen, & equipment.
• Develop, implement and maintain programs for the deep cleaning of guest rooms & coordinate deep cleans with engineering for preventative maintenance.
• Manage the lost and found, and ensure to include records, guest inquires, etc.
• Oversee and supervise the Laundry Attendants to include purchasing of laundry chemicals, staffing, and the usage of laundry machinery.
• Daily scheduling of housekeeping & laundry staff to meet factors including occupancy and business demands.
• Responsible for department’s payroll by verifying employee clock-in and clock-out punches.
• Daily inspections of guest rooms, storage closets, laundry areas, etc.
• Responsible for Housekeeping Department associate performance evaluations.
• Coordinate with Engineering to implement the maintenance and repair of guest rooms.
• Work with and arrange work for outside contractors as necessary.
• Assisting in the management of the departmental budget.
• Open and close the Housekeeping department daily.
• Answer guest complaints & resolve problems to maintain guest satisfaction.
• Attend mandatory meeting and hotel functions.
• Direct departmental meetings as necessary.

Executive Housekeeper

This Job Description Does Not Constitute A Contract For Employment

• Ensure to follow through on all issues and discrepancies as pertaining to Housekeeping.
• Responsible for maintaining a monthly checkbook of expenditures.
• Ensure all employee trainings and certifications are up to date.
• Knowledgeable of all Material Safety Data Sheet materials.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Report any and all wear and tear of furniture and/or equipment, as well as and safety concerns in your work area, to the General Manager.
• Comply with all company standards and policies, as established in the employee handbook.
• Other duties as requested by management.

Qualifications

• Proven experience in hotel housekeeping or custodial roles with a strong background in janitorial or industrial cleaning.
• Demonstrated expertise in housekeeper management, including supervising teams and maintaining high cleanliness standards.
• Extensive knowledge of cleaning techniques such as floor care (carpet cleaning, polishing), sanitation procedures, and equipment operation.
• Prior experience working within the hospitality industry is highly preferred.
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Excellent communication skills to lead teams effectively and foster a positive work atmosphere.
• Ability to adapt quickly to changing priorities while maintaining attention to detail. Join us as an Executive Housekeeper where your leadership transforms spaces into welcoming environments! Bring your passion for hospitality, your expertise in cleaning operations, and your energy for creating exceptional guest experiences every day!

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $45,000 - $55,000