Hotel Front Desk Agent/Shuttle Driver/Porter

Job Description

We are seeking a reliable and customer-focused Front Desk/Porter/Shuttle Driver to join our team in Bozeman, MT. The ideal candidate will be responsible for helping Front Desk & providing safe and efficient shuttle services as well as performing porter duties to ensure a smooth and pleasant experience for our customers.

Responsibilities

FRONT DESK ATTENDANT

Front Desk Attendant with a Growing Hospitality Company!

Get your start in a field full of growth potential and advancement opportunities.

Joining the Veridea Group team, by way of Residence Inn Bozeman, you will not only earn a better wage, but you will also gain the experience necessary to move forward in the world of hospitality.

WHAT WE OFFER

Learning & Development: Veridea’s success to date can be attributed to two factors – our people and our culture. Our team of associates is responsible for our success, and they will define our future. We practice what we preach. Our leaders are here to coach our teams by displaying the highest form of leadership development. We will ensure you have the right training, tools and development plan to grow and improve your skills every day.

Work-life Balance: Work-life balance is of the utmost importance to us. Hospitality is a fast-paced, exciting, stress-filled business. To help our employees maintain a healthy work-life balance we offer the use of our state-of-the-art fitness center as well as our pool, when not in use by Guests of course!

Paid Time Off: Annually with a periodic increase associated with length of service!

Hotel Discounts: The Veridea Group owns and operates several hotels in the Marriott, Hilton, and IHG family. You will qualify for deep employee discounts within our family of hotel franchises.

Performance: You will receive a 90-day review with the potential of a performance-based raise. You will receive fair and thorough performance reviews with insightful feedback annually with merit-based increases as warranted. Talent and quality work are always recognized.

WHAT YOU WILL DO

· Assist all guests in a sincere, professional, and courteous manner, whenever possible going above and beyond the call of duty to do whatever it takes to ensure absolute guest satisfaction.

· Register and process guests promptly upon arrival and departure.

· Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.

· Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction.

· Communicates with immediate supervisor promptly and accurately also provides potential solutions to any problems noticed.

· Ensures that guest issues, whether Front Desk or otherwise, are dealt with appropriately. If outside his/her bounds of authority, promptly brings the matter to the attention of hotel management.

· Shift Hours at our property are a little different! our Front Desk Shifts are 6:30am-2:30pm and 2:30pm- 10pm.

ABOUT YOU

· You are friendly and cheerful; and interact easily with strangers.

· You have hospitality experience.

· You are solution oriented.

· You cooperate with and support others.

·You enjoy problem solving.

·You enjoy working independently and, in a team, setting.

· You like to be on your feet and moving for extended periods of time.

· You are organized and pay attention to detail.

· You cope with unusual circumstances, and practice self-control.

· You would like to explore career opportunities in hospitality.

If you would like the opportunity or have past hospitality experience and want to work for a company that appreciates hard work, recognizes what a living wage is, and one that offers serious growth potential, stop in, and fill out an application.

We will pay for your experience!

• Operate shuttle vehicles safely and responsibly to transport customers to and from designated locations.
• Perform porter duties including assisting customers with luggage, maintaining cleanliness of vehicles and surrounding areas, and supporting general facility needs.
• Provide excellent customer service by greeting customers warmly, answering questions, and addressing concerns promptly.
• Maintain a clean and organized work environment.
• Adhere to all company policies, safety regulations, and traffic laws.

Requirements

• Must be at least 22 years of age.
• Possess a valid driver’s license with a good driving record.
• Be eligible and approved under our insurance requirements.
• Strong customer service skills with a friendly and professional demeanor.
• Ability to perform porter duties as required.
• Reliable, punctual, and able to work flexible hours as needed.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $20