What are the responsibilities and job description for the Recoveries & Payments Analyst position at reserv?
Description
About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious goals and need team members who can thrive in a fast-paced, evolving environment. If building a leading TPA and tackling long-standing challenges in the claims space excites you, we’d love to meet you.
About the role
As a Recoveries and Payments Analyst, you will be instrumental in improving the processes that support vendor payments, recoveries, escheatment, and compliance within our financial operations team Your contributions will directly impact Reserv's ability to provide seamless, tech-driven claims management and reconciliation ensuring that we continue to set new standards in the industry. This role is ideal for individuals who thrive in fast-paced environments and are passionate about using technology to transform traditional insurance operations.
Who you are
- Proactive and curious — you don’t just complete tasks, you look for ways to make them better
- Eager to work with numbers and financial data
- Detail-oriented with strong organizational skills, capable of managing multiple priorities and projects
- A strong communicator, capable of presenting insights to both technical and non-technical audiences
- A self-starter who excels in a fast-paced, rapidly evolving, and sometimes ambiguous environment
- Collaborative and comfortable working closely with cross-functional teams
What we need
We need you to do all the things typical of the role:
- Support vendor payment and recovery operations, ensuring compliance and efficiency
- Process, record, and distribute vendor payments accurately and on schedule
- Assist in escheatment activities, coordinating to resolve outstanding payments through voids, reissues, and claims updates
- Analyze payment data by claim, payee, and account to manage aging items and implement strategies for timely recovery and compliance
- Identify and drive improvements to streamline existing processes and tools
- Assist with payment audits to ensure accuracy and compliance
- Maintain and create process documentation
- Partner with the broader financial operations team to support reconciliations, monthly financial reporting, and related analyses
- Actively identify opportunities for optimization to support continuous improvement
- Other duties as assigned
Requirements
- Bachelor’s degree in Business, Operations Management, Finance, or a related field.
- 1-3 years of experience in an accounting, finance, or analytical role, ideally with a TPA or insurance environment
- Familiarity with invoice processing, reconciliations, escheatment and financial documentation is a plus
- Strong proficiency in data tools such as Excel or similar platforms; experience with visualization tools is a plus.
- Proven ability to manage time effectively, prioritize tasks, and meet deadlines in a dynamic environment
- Attention to detail, analytical mindset; ability to work effectively in a fast-paced environment
- Strong communication skills, both written and verbal
- Knowledge of or exposure to escheatment and/or recoveries processes is a plus
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!