Regulatory Affairs Specialist (Food Manufacturing Experience)

General Summary

Responsible for ensuring technical service requests are completed in an accurate and timely manner. Provides technical data and support to internal and external customers. Creates and maintains both internal and customer facing product specifications and websites. Reviews nutrition content and works closely with supervisor to make decisions pertaining to claims, callouts, and third-party certifications.

Principle Duties and Responsibilities

1. Manages the technical services mailbox by assigning incoming requests to departmental staff and tracking work product to ensure timely completion.
2. Populates and maintains customer portals, focusing on data accuracy, consistency, and timeliness. Inputs technical content consisting of, but not limited to, food ingredients, nutrition information, product names, and other associated product features into websites or other software
3. Completes export documentation (USMCA) submissions and assists with regular maintenance of food manufacturing and distribution licenses.
4. Uses technical expertise to advise other departments and production facilities on regulatory compliance, customer requirements, and third-party certification standards.
5. Assists with collection and documentation of work flows and processes. Proactively develops, designs, and maintains standardized procedures, training resources, and compliance tools and resources (decision trackers, internal reference documents, ingredient spreadsheets, checklists, etc.).
6. Tracks licenses and registrations for food manufacturing and assists in maintaining accurate information with regulatory agencies.
7. Maintains and updates nutrition information for U.S. and international products, confirm appropriate calculation methods by country, verifying rounding rules, acceptable use regulations for ingredients, standards of identity.
8. Responds to inquiries relating to private label items, ingredients, support for label claims, allergens or other technical information.
9. Maintains product specifications to ensure completeness and accuracy.
10. Reviews and proofreads documents for accuracy and formatting.
11. Assists with internal specifications or other technical documents as needed.
12. Maintains training to stay current with all new USDA, FDA, and CFIA regulations.

Job Specifications

1. Bachelor of Science in the field of Food Science, Nutrition or other strongly related field is preferred.
2. 5 years of experience in a similar regulatory or labeling position is preferred.
3. Current knowledge of FDA, USDA and CFIA food manufacturing and/or labeling regulations is required.
4. Ability to work independently without close supervision and possess good judgment, decisiveness and interpersonal skills. Comfortable with ambiguity and problem solving.
5. Intermediate or better PC skills are required; advanced skills in Microsoft Office Suite. Experience with Genesis nutrition software and customer portals strongly preferred.
6. Detail-oriented, organized, and self-motivated.
7. Ability to track multiple projects and meet established deadlines.

Additional Preferred Qualifications

1. Ability to calculate figures and amounts such as proportions and percentages.
2. Ability to research and interpret food regulations and apply to daily work.
3. Understand Identity Preserved product requirements (Non-GMO, Organic, Gluten Free, and Kosher).

Working Conditions

1. Office environment.
2. Occasional travel (10%) throughout the US for work or professional training. Able to work extended hours on occasion.
3. Occasionally lift packages up to 20 pounds.

Recipe for Success

Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser’s has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser’s family of brands include Reser’s American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser’s operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.