Junior Account Executive-Medical Field

The Junior Account Executive plays a key role in supporting Beacon HCI’s mission by ensuring efficient and professional client interaction and operational support. This role requires an individual who is highly organized, client-focused, and knowledgeable in company systems and services. The Associate is responsible for maintaining a thorough understanding of Beacon HCI’s philosophy, procedures, and products while delivering high-quality service with a positive, solutions-oriented attitude and assisting the Director of Sales in a variety of tasks.

DUTIES AND RESPONSIBILITIES

• Client Representation & Support
  • Represent Beacon HCI with professionalism in both appearance and communication.
  • Ensure all client interactions are handled promptly, courteously, and confidentially.
  • Provide accurate information and services, supporting client satisfaction and trust.
• Professional Conduct
  • Approach responsibilities with a consistently positive and cooperative attitude.
  • Demonstrate resilience under pressure, maintaining professionalism and composure during challenging interactions or workloads.
• Communication & Organization
  • Maintain organized records of client communications and task workflows.
  • Collaborate effectively with coworkers and contribute to a supportive team environment.
• Client Complaint Handling
  • Address clients' concerns with professionalism and empathy.
  • Communicate complaints to the Director of Sales in a timely and constructive manner.

Knowledge, Skills & Abilities

• A solid background or familiarity with healthcare-related industries, claims processing, or medical billing environments.
• Strong verbal and written communication skills with the ability to communicate clearly and professionally with clients, team members, and leadership.
• High energy with a genuine eagerness to learn and grow within a client services or sales-driven environment.
• Excellent organizational skills with the ability to prioritize tasks, meet deadlines, and manage time effectively in a dynamic work setting.
• Comfortable handling multiple assignments simultaneously while maintaining accuracy and attention to detail.
• Demonstrates initiative and the ability to work independently with minimal supervision while maintaining accountability.
• Skilled in identifying, correcting, or escalating omissions and inconsistencies in data or client information.
• Proficient in Microsoft Office applications, especially Word and Excel, as well as experience with billing clearinghouse platforms, CRM, or similar platforms.
• Maintains a strong focus on accuracy and thoroughness in all aspects of documentation and communication.
• Demonstrates strong interpersonal and team-building skills; fosters a cooperative, respectful, and results-oriented team culture

Experience and Training

• A High School Graduate degree
• Two or more years of experience in the Healthcare Industry.
• At least 1 year Customer Service or Sales Experience
• Optional experience in medical coding