What are the responsibilities and job description for the Receptionist/Administrative Assistant position at RESE Property Management?
This is a chance for the right candidate to make a real contribution to our team - it is a pivotal role in our organization. When our first impression function is working, the rest of our operation just works better. When our help desk is working, our entire team just works better! We are a small, close knit team of professionals who need someone to take ownership of this position. We are always open to new ideas and love suggestions as to how we can improve our processes.
Responsibilities and Duties
Key Job Responsibilities
- Promptly answering incoming calls from owners, tenants, vendors and prospective tenants, providing answers where possible
- Transferring calls to relevant person, if unable to find a solution
- Promptly responding to voicemails and emails directed to help desk
- Daily maintenance of mail and call logs
- Receiving and responding to prospective tenant inquiries
- Managing our collection and eviction paperwork with the attorneys
- Ensuring mail is handled accurately and in a timely manner
- Assisting with a variety of administrative tasks
- Assisting with scheduling appointments/inspections, where required
- Assisting with maintenance follow up requirements
- Assisting with the creation of rent market analyses
- Assisting with the creation of property ads and their regular updating
Qualifications and Skills
Desired Skills & Experience
- Well organized
- Strong communication and problem solving skills
- Call center experience would be a big plus
- Ability to constructively handle confrontational situations
- Ability to use MS Office (word, outlook, excel, google applications etc.)
- Ability to quickly learn internal software programs
- High School Diploma
Employees of RESE Property Management are expected to submit to a background check, driving history check, and random drug screening.
Typical end time:
- 5PM
Typical start time:
- 9AM
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: $15.50 - $16.50 per hour
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17