Weekend Warrior Client Care Specialist (2nd Shift + Shift Differential + Weekend Warrior) - Full Time

Client Care Specialist 2ndShift – Full Time- Emergency Shelter

Schedule: Friday – Monday: 1:00 PM – 11:30 PM | Rate of pay: $18.50 per hour Shift Differential Weekend Warrior

Join the Rescue Mission Team!

The Rescue Mission is seeking a Full-Time 2ndShift Client Care Specialist to work the Weekend Warrior Shift (Friday – Monday: 1:00 PM – 11:30 PM) in our Syracuse Emergency Shelter. The Client Care Specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Key Responsibilities:

• Build rapport with clients, offering motivation and support while maintaining appropriate professional boundaries.
• Ensure a safe, healthy, and respectful environment by monitoring facilities, conducting rounds, distributing personal care items, and enforcing guidelines.
• Administer and monitor drug and breathalyzer tests as needed.
• Facilitate client access to internal services and refer them appropriately.
• Maintain accurate documentation and communicate important client information with confidentiality.
• Uphold and model the Rescue Mission's vision, mission, and core values in all internal and external interactions.
• Participate in regular training and team meetings.
• Promote a culture of safety and demonstrate leadership in upholding safety standards.
• Perform additional duties as assigned.
  
  
  

Qualifications

Required:

• High School Diploma or equivalent
• Strong verbal and written communication skills
• Proficiency in Microsoft Office and general computer literacy
• Ability to maintain professionalism in crisis situations
• Sensitivity, empathy, and strong interpersonal skills
• Regular, predictable in-person attendance
  
  
  

Preferred:

• Associate’s degree in human services or related field, or equivalent experience
• Experience working with homeless, addicted, or mentally ill populations
• Valid NYS Driver’s License (in compliance with company criteria)
• Covid-19 vaccination, including booster (when eligible), is strongly encouraged
  
  
  

Rate of Pay:

Starting Pay rate - $18.50 per hour

2nd Shift Differential (1:00 PM – 11:30 PM) – Additional $1.00 per hour

Weekend Warrior (only scheduled shifts Friday-Monday) - Additional $1.00 per hour

Available Work Schedule:

Friday – Monday: 1:00 PM – 11:30 PM

What We Offer:

Competitive pay, Benefits Package (Medical, Dental, Vision, 401k), Paid Time Off (PTO), Short-Term Disability, Group & Voluntary Life Insurance (and more), and A Chance to Make a Difference. Working at the Rescue Mission is more than just a job – it’s an opportunity to be part of an organization that makes a lasting impact on the community. We provide critical services every day, offering help for today and hope for tomorrow.

Why Work With Us?

Join a dedicated team committed to transforming lives and making a tangible difference in our community. At the Rescue Mission, you will be part of a collaborative and supportive environment that values professional growth and offers opportunities for advancement.

Ready to Make a Difference? Apply Now!

If you’re ready to contribute to a meaningful cause and build a rewarding career, apply today! We look forward to hearing from you!