Title: Employment Coach - WeCARE
Job Category: Operations Non-Management
Line of Business: Workforce Services
Branding: ResCare
About this Career Opportunity: - Develop and monitor client Service Plan, community service and internship assignments, work readiness training, job preparation counseling, educational and vocational training referrals, and job placement.
- Regularly meet with assigned clients to monitor progress with Service Plan, as well as to assist with mitigating barriers to employment, such as housing, childcare and transportation challenges
- Provide client with schedule listing work activity assignments such as Education, Training, Community Service, or Job Search
- Conduct outreach to clients who have failed to comply with mandatory appointments and other program requirements
- Provide case management, coaching, and counseling related to customer pursuit activities and goals
- Conduct outreach ensuring clients remain engaged and document client services and activities.
- Understand, in detail, the needs of business customers regarding their open job opportunities
- Assess skills and job readiness of each client
- Screen clients for job openings and maintain a pipeline of candidates per industry
- Work one-on-one with clients to help them carry out a successful job search, gain employment, and be retained in employment
- Attend job fairs, networking events and information sessions for hiring
- Schedule follow-up appointments that work around internship/community service opportunities
Position Requirements
- A Bachelor's degree in social work or related field, such as psychology or vocational/occupational rehabilitation from an accredited institution required and 3 years of case management or an equivalent combination of education and experience
- LCSW, MSW or Master's degree in a related field preferred
- Ability to be patient and sensitive to individuals with disabilities
- Highly organized and detail-oriented
- Excellent verbal, written and interpersonal communication skills
- Working knowledge of Microsoft Office products, including Word and Excel
- Excellent verbal, written and interpersonal communication skills
- Experience in a fast-paced, team environment that is performance driven
- Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques
- Excellent organizational skills and strong attention to detail
- Experience with publicly-funded programs; TANF experience preferable
- Experience in assessing the need for and making reasonable accommodations for customers
- Knowledge of laws and regulatory requirements related to program responsibilities
- Ability to use various electronic systems to carry out duties and responsibilities
- Bilingual or multilingual preferred
Additional Information
Benefits
ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.
About Workforce Services
Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Employment Coach - WeCARE.
About this Line of Business
ResCare Workforce Services is the nation’s leading and most comprehensive provider of services and solutions designed to help put people to work.
With more than 400 urban, suburban and rural ResCare-managed operations throughout the nation, ResCare’s team of more than 4,500 workforce professionals sets the industry’s best practices, assisting approximately 1 million job seekers a year, states and state job boards and thousands of employers.
Within this business, Workforce Services offers a combination of career center operations, Job Corps centers, business services and family support functions, and is the largest for-profit collection of workforce solutions in the U.S. Through the six elements of our world-class service delivery model, our team of experts have an enhanced ability to connect employers with qualified job seekers.
ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
470 Vanderbilt Ave, Brooklyn, NY 11238 USA
