Field Tech/Sr. Field Tech

Position Summary

Field Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment.

Duties And Responsibilities

• Primary responsibility will be to perform trouble shooting, electrical / fluid testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components.
• Communicate with clients, peers and management for effective problem resolution and transfer of pertinent information.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers’ sites, inspect problem(s) and report problem(s) to Sales and Project Management.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Responsible for transformer and switchgear painting and paint prep. Specific duties include remove, clean and re-gasket all removable components, remove fluid, refill fluid and process fluid as per company and customer guidelines.
• Correctly select, re-condition, and weld various components/devices as directed.
• Responsible for the quality control of the transformer. Specific items include: Complete final test report, ensure all warning signs, bushing ID, nameplate, etc. are on the equipment and ensure final pictures have been taken for file and customer.
• Responsible for testing transformers as assigned as per company and customer expectations.
• Complete test reports in company software in a timely manner.
• As directed, complete service and repair work at Customer location(s).
• Forklift license or ability to obtain license.
• Must be able to work weekly and/or weekend overtime. Holiday work is scheduled as per business/Customer need.
• Comply with all safety requirements, including proper use of personal protective equipment and operation of equipment in a safe and competent manner. Understand and meet all departmental safety objectives and goals.
• Keep assigned work-area clean, organized, and orderly. Ensure all safety and industrial hygiene requirements are maintained.
• Work with members of a team to effectively complete work assignment. Receive information from team members regarding customer needs and product requirements and utilize this information to perform one’s function.
• Other duties as assigned.
  
  

Required Experience And Qualifications For a Field Tech

• High School diploma/GED and minimum 1 year of experience in a related field.
• Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.
  
  

Job Requirements For Sr. Field Tech

• High School diploma/GED or equivalent experience and 5 years of experience in a related field.
• Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA.
• Strong background and experience in most types of high voltage equipment through the 230 kV class.
• Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program)
• Complete projects consistently on budget and at a reasonable contribution.
• Ability to complete on-site job reports.
• Valid driver’s license with a Class A CDL is preferred.
  
  

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We do it right

We pride ourselves on our integrity and expertise. We don’t cut corners.

You perform job responsibilities safely, efficiently, and thoroughly all day, every day.

You conduct yourself professionally, ethically, and honestly.

You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.

You are on time and preplan time off.

You produce a quality product.

We are customer driven

Our number one concern is our customer and our long-term relationships with them prove our dedication.

You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.

You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

We are dedicated to growing the company and our employees.

You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.

You seek out new assignments and assume additional duties.

You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

Every day is different, so we need to be innovative, decision makers, flexible and adaptable.

You efficiently and thoroughly complete assignments.

You perform work assignments independently.

You propose new ideas and find better ways of doing things.

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
• We build strong relationships
• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
  

Additional Information

Job: Full-Time

Location: Syracuse, NY, Buffalo, NY, Rochester, NY

Travel: Up to 50% travel.

Compensation: Compensation for this position follows the applicable union scale and is determined based on the candidate’s skills, certifications, and overall level of experience. Pay is aligned with union rates and structured to reflect the individual’s qualifications and technical capabilities. Daily meal and incidentals per diem available when traveling for overnight work.

Relocation: Relocation assistance is available for highly qualified candidates.

Benefits: Full benefits including medical, anniversary bonuses, Employee Ownership Plan, pension, and paid time off.

Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.