What are the responsibilities and job description for the Manager, Platform Engineering position at Request Technology, LLC?
Manager, Platform Engineering
Salary: Open Bonus
Location: Chicago, IL
Hybrid: 3 days onsite, 2 days remote
*We are unable to provide sponsorship for this role*
Qualifications
- Bachelor’s degree
- 7 years in platform engineering, DevOps, or related infrastructure/tooling disciplines
- 3 years in an engineering leadership or management role
- Hands-on experience with Internal Developer Portals such as Backstage plugin development, service catalog configuration, and software templates
- Experience building developer tooling and self-service workflows on top of existing platform infrastructure
- Strong GitOps experience managing infrastructure and application delivery through Git-based workflows
- Experience in DevOps tooling such as: Terraform, GitHub Actions, Kubernetes, Artifactory and CI/CD pipeline design
- Experience with Kubernetes (K8s) and Helm
- Experience with AWS foundational services: VPCs, Security Groups, EC2, RDS, S3, KMS, IAM, and AWS CLI
- Development experience in Node.js, TypeScript, React or Python
- Experience with Agile methodologies, including as a Product Owner
- Able to treat a platform as a product with roadmaps, backlogs, and user research
Responsibilities
- Leads a product-focused pod within Platform Engineering, building tooling and workflows on top of the existing internal platform to enable developer experience across the organization.
- This role combines engineering leadership with product ownership.
- The ideal candidate has a strong Developer or DevOps background and hands-on experience with IDP portals such as Backstage.
- Acts as Product Owner: defines the DevX roadmap, manages the backlog, and leads sprint planning and reviews
- Engages engineering teams as internal customers gather requirements and drive adoption of developer tooling
- Sponsors code reviews and drives continuous improvement efforts
- Participates in creation and review of user stories, providing input on effort estimation and architecture/design
- Advocates for Agile best practices across the SDLC
- Conducts proofs of concept using emerging developer experience technologies
- Performs risk analyses and recommends quality improvements
- Oversees onboarding and ongoing team training