What are the responsibilities and job description for the HR Assistant position at REQ Solutions?
Job Title: HR Assistant (Operations & Support Coordinator)
Position Type: Full-time, In-Office
Reports To: Director of Accounts& Payroll
Compensation:$4,000–$5,000/month(based on experience)
Role Purpose
The Operations & Support Coordinator serves as central operational hub , ensuring smooth execution of critical administrative functions across departments. This role maintains efficiency in onboarding, compliance, training, and administrative operations while providing essential support when leadership is off-site.
Primary Responsibilities
Onboarding & Staff Administration (30–50%)
- Manage employee documentation from application through onboarding
- Track and follow up on outstanding paperwork and weekly timesheets
- Support accurate data entry into internal systems used for HR and payroll
- Coordinate with payroll department to ensure processing readiness
Compliance & Credentialing Support (20–35%)
- Assist with tracking license renewals, health records, and regulatory documentation
- Support CORI submissions and follow-up processes
- Help prepare for internal/external audits and inspections
- Serve as backup for credentialing functions during absences
Training & Orientation Coordination (15–25%)
- Schedule and coordinate EmpowerCare Academy sessions and orientations
- Maintain comprehensive training records and attendance tracking
- Send communications regarding training logistics and requirements
- Support training material preparation and distribution
Business Operations Support (5–15%)
- Track business licenses and renewal deadlines
- Maintain organized filing systems for critical documentation
- Generate weekly status reports for leadership
- Facilitate interdepartmental communication for smooth operations
Success Metrics
- 100% compliance with documentation deadlines
- No missed license or certification renewals
- 95% on-time completion of payroll preparation tasks
- Positive feedback from cross-departmental stakeholders
Qualifications
Required:
- 2 years experience in administrative support, operations, or healthcare admin
- Exceptional attention to detail and follow-through abilities
- Strong written and verbal communication skills
- Proficiency with office software and documentation systems
- Demonstrated ability to manage multiple priorities independently
Preferred:
- Experience in healthcare staffing or regulated environments
- Knowledge of compliance requirements in healthcare services
- Bilingual abilities
- Experience with payroll or HR systems
Why This Role Matters
As Operations & Support Coordinator, you'll be the connective tissue that keep our organization running smoothly day-to-day. Your work directly impacts our ability to maintain compliance, process payroll accurately, and ensure our team members have the support they need. This role offers visibility across the entire organization and opportunities to develop expertise in healthcare operations and compliance.
Benefits Include
401(k) with matched contribution
Paid Time Off (PTO)
Health, Dental, and Vision Insurance
Salary : $4,000 - $5,000
