Key Account Executive

Job Description

PROFILE SUMMARY: The ES Key Account Executive is responsible for driving strategic sales growth and relationship management across our broker portfolio. The incumbent assesses customer environmental services needs—such as recycling, waste, environmental, and compliance-based customized products and services. The ES Key Account Executive conducts regular strategic meetings with key decision-makers to facilitate service delivery and to expand solution adoption within targeted customers.

PRINCIPAL RESPONSIBILITIES:

• Maintain and retain relationship with the brokers by building and sustaining effective long-term relationships with key decision makers within assigned accounts. Seek opportunities with existing customers to expand our current service offerings and achieve maximum account penetration. Create and communicate customers plans for top customers to include opportunities, risk ratings, and detailed growth and retention plans.
• Develop and design customized environmental solutions and collaborate with internal teams to ensure proposed solutions align with customer goals.
• Advanced knowledge of the Company’s available services, lines of business, pricing structures, and recommend additional products and services as appropriate to assigned existing customers.
• Ensure utilization of CRM on a daily basis. Monitor schedules and documents of all activities such as calls, meetings, proposals and develop robust information profiles on prospective customers to facilitate acquisition of new customers.
• Develop and maintain an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs.
• Complete required Environmental Service Agreements, Pricing Proposals, Customer Onboarding Forms, reports, and other paperwork in a timely manner and in accordance with Company policy.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Strong technical knowledge with an understanding of environmental solutions, and regulatory compliance.
• Strong verbal and written communication skills, including strong presentation skills and the ability to produce high quality, error free work in a fast-paced work environment.
• Demonstrated proficiency in Microsoft Office Word, Excel, and Outlook.
• Advanced ability to build and maintain strong long-term relationships with customers.
• Thorough knowledge of CRM platforms (e.g. Salesforce) to manage pipeline and track performance.
• 4 - 7 years of experience within the waste industry - preferred

MINIMUM REQUIREMENTS:

• 4 - 7 years of experience in a sales, account management, or customer facing role.
• Driver's license