What are the responsibilities and job description for the Operations Coordinator position at Republic Plumbing Supply?
Job Summary:
The Operations Coordinator – Appliances is responsible for end-to-end coordination of appliance procurement, inventory management, delivery scheduling, and customer communication. This role plays a key part in ensuring operational efficiency, accuracy, and profitability across residential and multi-unit projects.
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. This position works closely with customers, delivery partners, vendors, and internal teams to ensure appliances are ordered, tracked, delivered, and closed out correctly.
Responsibilities:
- Create, update, and close out appliance job trackers from order through completion
- Schedule appliance deliveries with third-party delivery partners and in-house delivery teams
- Communicate daily with customers to confirm delivery appointments, coordinate site access, and set expectations
- Monitor pricing on new and existing orders to ensure accuracy and margin protection
- Manage appliance inventory, including incoming shipments and allocations
- Process and track credits, returns, and defective merchandise
- Serve as the first point of contact for clients when scheduling or service issues arise, maintaining a professional, solution-focused approach
- Update project logs and documentation on construction management platforms (e.g., Building Connected, Procore, etc.)
What we are looking for:
- Highly detail-oriented with strong organizational skills
- Ability to multitask and manage shifting priorities
- Proficiency with Microsoft 365, including Excel and Word
- Excellent written and verbal communication skills
- Fast learner with a proactive, problem-solving mindset
- Prior experience in operations, logistics, construction, or appliance coordination is a plus (but not required)
Job Type: Full-time
Pay: $ $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $30