Billing Coordinator

Billing Coordinator Job Description

General Description

Process equipment sales orders, set up maintenance contracts for our Technology Consultants. Accurately enter all information with strict attention to details, audit new sales orders to assure customer has a seamless purchase experience, while providing outstanding customer service with the ability to work closely with other team members.

Tasks and Responsibilities

·         Audit Technology Consultants paperwork

·         Process and create sales orders; orders will be submitted from Technology Consultants as deals are closed

·         Make accurate entries into our accounting software and commission software

·         Work closely with technology consultants, technicians, and other staff, to assure smooth delivery of equipment to customers and return of leased equipment  

·         Create and update equipment contracts

·         Accurately process and invoice the sales orders

·         File all sales documents

·         Provide correct information to peers to make sure they can complete their tasks pertaining to the overall sales process

·         Monitor emails

·         Maintain database integrity

·         Answer customer questions

·         Assist with customer calls

·         Assist with other tasks as requested by your direct supervisor

Education and Experience

·         Knowledge of sales processes

·         Experience in billing

·         Proficient in data entry and management

·         Experience in customer service

·         Experience using CRM’s

·         Experience using Microsoft Office

·         1-3 years billing, data entry or general sales experience and/or an associate degree in business administration

Job Qualities

·         Organizing and prioritizing

·         Attention to detail and accuracy

·         Judgment

·         Communication skills

·         Information management skills

·         Problem-solving skills

·         Teamwork