Territory Sales Manager

Company Confidential

Warehouse & Logistics Manager - Brooklyn, NY

About the Company:

Our client is a well-established importer and distributor of PVF products with a long track record of success. The company has experienced impressive, sustained growth in recent years, outpacing broader market trends and continuing to expand despite challenging conditions. That trajectory has created the opportunity for a key leader to step in at a pivotal moment: someone who can not only take full ownership of their function but also play an influential role in shaping the direction of the entire business as it continues on an aggressive path of expansion. 

With multiple facilities serving customers across the region, the company sources high-quality products globally and delivers them to a loyal base that depends on its reputation for reliability, quality, and expertise. The company’s specialized approach to global sourcing and distribution has distinguished it in the market, making it a place where the right leader can step into a proven platform and make an outsized impact.

About the Opportunity:

Our client has historically managed sales through a blend of inside and outside sales team members. With growth ahead, the company is ready to elevate its sales execution, implement strategic account management systems, and build out a mentorship structure that develops talent and scales revenue. Reporting directly to ownership, the Territory Sales Manager will be a hands-on sales professional who drives revenue growth, builds strategic client relationships, and serves as a senior presence that develops junior talent and contributes to shaping company culture.

Key Responsibilities:

Business Development & Sales Leadership

• Develop and execute strategic sales initiatives to generate qualified leads and manage pipeline growth through outbound prospecting and relationship cultivation with key decision makers at target accounts
• Lead complex sales cycles with enterprise and mid-market clients, leveraging consultative selling techniques to identify business needs and deliver customized solutions
• Mentor and coach junior sales representatives on prospecting strategies, relationship management, and closing techniques; provide guidance on territory management and sales best practices
• Maintain accountability for revenue targets and sales performance metrics while modeling excellence in execution and customer engagement

Order Processing & Data Management

• Own order intake, entry, and processing for assigned accounts with meticulous attention to accuracy and compliance with established procedures
• Maintain comprehensive and organized customer data, ensuring all client information, transaction history, and account details are current and properly documented
• Track and process customer claims efficiently while maintaining detailed records; identify and escalate issues requiring resolution to appropriate departments

Client & Account Management

• Build and nurture long-term partnerships with qualified decision makers at prospect and existing client organizations, serving as trusted advisor on solutions and services
• Serve as primary point of contact for assigned accounts, managing inquiries, resolving customer service issues, and ensuring exceptional satisfaction that drives retention and upsells
• Identify opportunities for process improvements and best practices that enhance customer experience and operational efficiency

Cross-Functional Collaboration & Strategic Support

• Partner with internal teams to ensure seamless order fulfillment and issue resolution; communicate customer needs and provide feedback to improve service delivery
• Represent the organization professionally in the field while maintaining office responsibilities; balance territory management with mentorship obligations and ad-hoc strategic initiatives
• Contribute to team success through collaboration, knowledge sharing, and support of company objectives in a fast-paced, dynamic environment

Required Qualifications & Attributes:

Professional Competencies

• Proven track record of exceeding sales targets with strong business acumen, consultative selling capabilities, and strategic account management
• Exceptional communication and interpersonal skills with ability to build credibility and influence with decision makers across various organizational levels
• Advanced organizational, multitasking, and time management abilities with capacity to prioritize competing demands and manage complex sales pipelines
• Demonstrated leadership potential with ability to mentor, motivate, and develop team members; strong coaching and communication skills

Core Attributes

• Self-directed, proactive professional with strong work ethic, reliability, and commitment to continuous improvement
• Detail-oriented and process-focused with meticulous accuracy in data entry and documentation; sound judgment and decision-making ability
• Goal-oriented achiever who thrives in fast-paced, competitive environments while maintaining composure and focus
• Outstanding interpersonal skills with genuine passion for delivering exceptional customer service and driving sales success

Role Expectations:

This is a hands-on, hybrid field-and-office sales role involving business development, account management, order processing accuracy, customer service excellence, and mentorship of junior sales talent. The Territory Sales Manager will help implement structured sales processes and support the evolution of the company’s commercial function as it grows.

Compensation & Benefits:

Salary & Commission

• Base Salary: $85,000–$115,000 depending on experience (especially industry or wholesale distribution background).
• For the right candidate we’re open to discussing a first-year guarantee in the ~$140–150k range.
• Salary is paid weekly.
• Commission: 0.5–1%, uncapped, based on new business and new lines within existing accounts.
• Commission paid monthly; no preset quarterly or annual bonuses.
• “New business” generally includes the first 12 months of revenue from a new customer.

Territory, Accounts & Travel

• Territory includes Long Island, New York, and New Jersey.
• Inherit an existing $2–3M book of business, with additional accounts assigned as performance warrants.
• Travel expectations: 40–60%, typically 2–3 days in-office and 2–3 days on the road.
• Company card provided; all travel expenses reimbursed.

Benefits

• Health insurance available day one; contribution and plan tailored case-by-case.
• Dental and vision available as needed.
• PTO: 10 days standard holidays.
• Additional benefits (life, disability, etc.) may be discussed as appropriate.