Territory Manager, Repair OnDemand

Overview

Summary/objective

The Territory Manager, RoD supports the Repair OnDemand Sales Team. This position grows and manages all sales activities for the Repair360 and/or ReconPro product within an exclusive geographical market area to independent used car dealers that have their own reconditioning processes and/or facilities and other high value business targets as assigned.

 

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

 

• Identify all used automotive dealers in the designated market area
• Demonstrate product offering and have a complete understanding of the system
• Create and maintain positive partnerships with incoming and existing target accounts
• Gain a thorough understanding of the business model and serve as a liaison between the customers and the organization
• Contact customer locations through personal visits, phone calls and other methods to ensure high levels of customer satisfaction
• Exceed sales budget
• Collect and regularly update information from clients
• Utilize all appropriate means to research, respond to and resolve customer issues and concerns
• Work with Operations Managers to provide stellar customer service to customers
• Responsible for flying to or driving to various customer locations within the assigned geographic area
• Other Duties: Please note this job description is not designed to cover all possible activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications:

• Bachelor degree in a related field or equivalent combination of education, experience and training that provides the required knowledge and skills
• Entrepreneurial spirit with motivation to be the best in a Team environment

Preferred Qualifications:

• Account management or similar experience preferred
• Automotive Dealer experience a plus with a focus on Fixed Ops
• Excellent interpersonal and communication skills
• Solid organizational and follow up skills
• Track record for exceeding goals within established timelines
• Strong problem solving and conflict management skills
• Demonstrated ability to attain high levels of internal and external customer satisfaction
• Microsoft Office Suite (Word, Excel, Outlook etc.)
• Good presentation skills
• Excellent report writing skills
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

 

Supervisory responsibilities

This role has no supervisory responsibilities.

 

Work environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.

 

Physical demands

This job operates primarily in a professional office environment with frequent visits to various automotive dealership environments that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. This position is responsible for driving their own personal vehicle to various locations with their assigned geographic area. Physical requirements also include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Required to have visual acuity to operate motor vehicles.

 

Travel required

This position may require up to 50% travel. May include air or vehicle travel outside the local area and overnight.

 

Work authorization/security clearance requirements

N/A

Affirmative Action/EEO statement

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The company will also consider qualified applicants with criminal history in a manner compliant with federal, state and local laws.