What are the responsibilities and job description for the Field Service Technician - 61 position at Rep-Lite?
Field Service Technician
Location: Atlanta / Charlotte (Travel-Based Role)
Company: Confidential (Medical Device Industry)
Posted by: Rep-Lite
About the Opportunity
Rep-Lite is partnering with a fast-growing medical device company to hire a Field Service Technician supporting healthcare facilities throughout the Atlanta and Charlotte markets, with broader regional travel.
This is a highly visible, hands-on role where you’ll be the go-to expert ensuring critical equipment runs seamlessly. If you enjoy being on the move, solving technical challenges, and working directly with customers - this is a career-defining opportunity in a rapidly expanding space.
What You’ll Do
You’ll play a key role in keeping systems up and running while delivering an exceptional customer experience:
- Perform preventive maintenance, diagnostics, and repairs on advanced medical equipment
- Troubleshoot and resolve issues both on-site and remotely across hospitals and surgical centers
- Provide in-person training and ongoing support to clinical and sterile processing teams
- Maintain detailed, compliant service documentation and reporting
- Identify opportunities to improve performance and implement efficiency-driven solutions
- Collaborate cross-functionally with engineering, sales, and internal teams
What We’re Looking For
Background & Experience
- Associate’s or Bachelor’s degree preferred
- 5 years of experience in field service, medical device maintenance, biomedical equipment, or sterile processing
- Strong hands-on experience with troubleshooting and repairing equipment
Skill Set
- Natural problem-solver with strong technical and analytical skills
- Confident communicator who can work directly with hospital staff and leadership
- Highly organized with strong attention to documentation and compliance
- Customer-focused mindset with the ability to build lasting relationships
Physical & Travel Requirements
- Ability to lift and move equipment and stand for extended periods
- Willingness to travel 75–90%
Why Candidates in Atlanta / Charlotte Love This Role
- Local territory with a strong concentration of healthcare facilities - no “dead zones”
- Opportunity to work independently while staying connected to a growing team
- Exposure to cutting-edge medical technology making a real impact in patient care
- Clear path for growth as the company continues to expand across the Southeast
- A role that blends technical skill customer interaction (no two days look the same)
Candidate Snapshot
A detail-oriented, service-driven professional who takes ownership in the field. You’re someone who doesn’t just fix issues - you anticipate them, build trust with customers, and take pride in keeping critical systems running at peak performance.
Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.
If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will be @applytojob.com.
Thank you for your interest in Rep-Lite and good luck in your search!
***“Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Salary : $75,000 - $85,000