What are the responsibilities and job description for the Front Desk Receptionist position at REP Fieldhouse?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth office management. The ideal candidate will demonstrate excellent communication skills, organizational prowess, and a positive attitude to create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office functions.
Responsibilities
- Greet visitors, clients, and vendors with professionalism and warmth, ensuring they feel welcomed and valued.
- Manage multi-line phone systems efficiently, directing calls accurately and courteously while maintaining excellent phone etiquette.
- Handle appointment scheduling, calendar management, and coordinate meetings using tools like Google Workspace and Microsoft Office.
- Perform data entry, filing, and document proofreading to maintain organized records and ensure accuracy in all communications.
- Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software.
- Assist with clerical duties including typing correspondence, managing office emails, and supporting customer service inquiries.
- Provide support as a personal assistant or medical/dental receptionist when needed, demonstrating flexibility across various administrative functions.
Requirements
- Proven experience in office management or administrative roles with strong clerical skills.
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools.
- Prior experience working with multi-line phone systems and demonstrating professional phone etiquette.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
- Demonstrated customer service skills with a friendly demeanor and effective communication abilities.
- Experience with bookkeeping software like QuickBooks or similar is preferred but not mandatory.
- Previous roles such as front desk receptionist, dental receptionist, or personal assistant are advantageous.
- Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting the daily operations of our organization
Job Type: Full-time
Pay: $ $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20