Administrator

Job Title: Administrator
 
Department: Administration
 
Reports To: CEO,
Board of Directors
 
Supervises: Nurse Manager, Clinical Coordinator, Billing Team Leader, Front Office Team Leader, Surgery Scheduler
 
Overtime Status:   Exempt
 
Job Summary: This position is responsible for leading and directing the business and day-to-day operations of the practice and two ambulatory surgery centers, including overseeing financial management, human resources management, staff supervision, operational policies, and compliance with regulations.

Primary Job Responsibilities:  

• Oversees all daily functions including clinic workflow, revenue cycle management, and facility management across all service locations.
• Manage financial performance, identify revenue growth opportunities, and oversee billing and payment processes.
• Develops a culture that emphasizes collaboration, accountability and performance with a shared vision for the future.
• Develops and updates processes for maximum productivity, efficiency and cost effectiveness.
• Provides visible and approachable leadership enhancing working relationships among the staff and departments.
• Recruits, trains, and manages a high-performing team. Fosters a positive and collaborative culture, conduct performance evaluations and ensure HR compliance
• Mentors staff and provides opportunities for professional growth and development.
• Maintain compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies.
• Represents the clinic in its relationships with vendors, other health organizations, government agencies, and third-party payers.

Qualifications: 

• 3 years of practice management experience; experience working in plastic surgery (dermatology or a surgical specialty preferred).
• Proven track record of driving revenue growth and improving operational efficiency.
• Experience with Electronic Health Records (EHR) systems.
• Bachelor’s degree in healthcare administration, business or a related field (MBA , MSHA or MPH preferred).
• Exceptional leadership, communication and problem-solving skills.

Performance Requirements:

Knowledge:

1. Knowledge and a thorough understanding of the health care environment.
2. Specific knowledge of finance, marketing, operations, human resource management, compliance and public relations in health care.
3. Knowledge of business concepts and financial drivers of a medical group.

Skills:

1. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve clinic's mission.
2. Skill in establishing and maintaining effective working relationships with employees, vendors, third-party payers, patients, and the public.
3. Skill in organizing work, delegating, and taking appropriate business risks to achieve goals.
4. Skill in increasing revenues, measuring and improving performance and productivity, and developing people.

Abilities:

1. Ability to establish a vision, articulate the vision and execute it with success.
2. Ability to identify trends and motivate workforce toward changes needed to adopt and remain competitive.
3. Ability to identify opportunities for improvement and change.
4. Ability to engage and collaborate with staff, vendors, regulators, government officials, and the public.
5. Ability to guide individual departments in their responsibilities while maintaining commitment to effective team functioning.
6. Ability to competently use Microsoft Office, including Outlook, Word, Excel, PowerPoint, and appropriate practice management software.
7. Ability to adapt easily to new technology.
8. Ability to initiate, conduct and participate in virtual meetings.

Equipment Operated: Standard office equipment including computers, multi-function printers, telephones, etc.
 
Work Environment: Position is in a well-lighted office environment. Occasional evening and weekend work and some travel (will periodically drive to practice-owned locations).
 
Physical Requirements:  Must possess the physical and mental abilities to perform the tasks normally associated with a Practice Administrator including walking, bending, standing, reaching and sitting.