What are the responsibilities and job description for the Leasing Manager - Greater Jacksonville Area / St. Johns position at Rentyl Apartments?
At Rentyl Apartments, strives to create a culture of "mutual success". We provide an extensive training program, and we tailor that program to the goals or our employees. We believe in a "win from within" culture!
Responsibilities:
As a Leasing Manger, you will be responsible for multiple properties in the Greater Jacksonville Area / St. Johns.
Your primary responsibilities include:
- Generate new leases and achieve monthly goals
- Motivate, train and lead leasing team to reach leasing goals
- Daily management of 100% of leads in property specific lead management software.
- Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments.
- Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e-mail to take place within 48 hours.
- Maintain a closing ratio of 30%.
- Assist with the daily outreach marketing
- Must be up to date with all competitors
- Proficiently articulate the value proposition of the property.
- Deliver a positive and consistent in person experience with all prospective customers.
- Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities.
- Monitor all ad sources. Complete and deliver internet ad checklist by the 5th of each month.
- Shop all competition within immediate competitive set quarterly.
- Review monthly market surveys and be knowledgeable of content.
- Complete weekly competitive set survey.
- Report all property deficiencies to appropriate manager.
- Respond to, follow up on and close work order requests when applicable.
- Ensure lease paperwork is accurate.
- Administrative duties as assigned.
- Deliver timely and remarkable customer service to community residents.
- Attend resident social events
- Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner.
- Remain calm and friendly when resolving customer issues or interacting with upset customers.
- Vigorously resolve or communicate resident concerns and issues.
Qualifications:
- Sales Experience
- Social Media Savvy
- A passion for using the phone to talk to people in addition to texting them
- Outstanding communication skills both written and verbal
- A sharp professional appearance
- Proficiency with various software, apps and computer programs
- Sales aptitude
- A customer-focused mentality
Rentyl Apartments offers a wide range of insurance options, programs, and benefits that let you and your family be healthy and plan for the future.
Including:
- Competitive salary
- Benefit Package
- Vacation and Holiday package
- Retirement savings with a 401K
- Opportunities for growth and advancement
- Referral program
Rentyl is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.