Dental Office Front Desk

Job Summary
We are seeking a dynamic and detail-oriented Dental Office Assistant to join our vibrant dental team. In this role, you will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in dental administrative support, dental terminology, and office teamwork will be essential in maintaining efficient clinic operations. This position offers an exciting opportunity to contribute to patient care excellence while utilizing your comprehensive knowledge of dental office systems.

Responsibilities

• Greet patients warmly and manage the front desk with professionalism, including answering multi-line phone systems and scheduling appointments using dental practice management software Eaglesoft.
• Verify insurance coverage, perform insurance eligibility checks, and process claims efficiently.
• Collect payments, provide insurance estimates.
• Maintain precise dental records by reviewing documentation for accuracy and completeness.
• Assist with patient intake procedures, including gathering medical history, updating treatment plans, and explaining treatment processes clearly.
• Manage appointment scheduling, rescheduling, and cancellations while optimizing clinic workflow for maximum efficiency.
• Support all administrative tasks.
• Facilitate communication between patients, providers, and insurance companies to ensure seamless care coordination.
• Uphold confidentiality standards in accordance with HIPAA guidelines during all patient interactions and documentation review processes.
• Provide exceptional customer service by addressing patient inquiries professionally and courteously while demonstrating excellent phone etiquette and clerical skills.

Skills

• Experience with dental office management software such as Eaglesoft or Dentrix is highly desirable.
• Proven ability in insurance verification, claims processing, billing, and collections within a healthcare setting.
• Prior dental office experience is preferred; familiarity with dental terminology enhances efficiency in daily tasks.
• Strong organizational skills for managing medical records, filing systems, and health information management protocols.
• Knowledge of HIPAA compliance standards ensures confidentiality at all times during patient interactions and documentation handling.
• Ability to work efficiently under pressure while maintaining attention to detail in a fast-paced environment. Join us as a Dental Office Assistant where your enthusiasm for helping others will create positive patient experiences while supporting our mission of delivering exceptional dental care!

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 34 – 39 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25 - $27