What are the responsibilities and job description for the Sales and Operations Support Specialist position at Rentaload USA?
Sales and Operations Support Specialist
Rentaload USA | Indianapolis, Indiana
$55,000 - $65,000 per year, based on experience
Rentaload is the worldwide leader in load bank rental services, and we're growing. We're looking for a Sales and Operations Support Specialist to join our Indianapolis team and be the connective tissue between our customers, our sales team, and our shop floor. If you like variety in your day, enjoy solving problems before they become bigger problems, and want to be part of a company where your work is visible and valued, this role is worth a look.
What You'll Do
- Prepare accurate customer quotations covering specs, pricing, and lead times
- Own a set of customer accounts as their go-to contact for pricing, product info, and order status
- Enter and manage orders in our ERP system from booking through delivery
- Coordinate with engineering, operations, and the shop floor to keep orders on track and catch delays early
- Support purchasing, logistics, and scheduling for field service technicians and equipment
- Build the kind of customer relationships that turn into repeat business
What You Bring
- Associate degree or equivalent experience in equipment sales, service, or a related field (bachelor's a plus)
- 3-5 years in inside sales, customer service, or account management
- Comfort with Microsoft Office and ERP systems (Microsoft Dynamics experience is a plus, not a requirement)
- Strong organizational skills — you can juggle multiple open orders without dropping the ball
- Clear communicator who can talk specs and status with customers, engineers, and your own team
- Self-starter who's comfortable managing your own priorities day to day
- Background in equipment, electrical, or industrial manufacturing is a plus
Why Rentaload
- Stable, growing company in a specialized industry with real staying power
- A role where you'll see the direct impact of your work, from quote to delivery
- Standard Monday-Friday business hours
- Collaborative team environment across sales, engineering, and operations
- Health, dental, vision, paid time off, paid holidays, 5% 401k match, and more
Work Environment
Primarily office-based with occasional time on the warehouse floor. Some local/regional travel (up to 5%). Occasional lifting up to 35 lbs.
Must successfully complete a pre-employment background check and drug screening.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k) 5% Match
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- inside sales, customer service, or account management: 3 years (Preferred)
Work Location: In person
Salary : $55,000 - $65,000