What are the responsibilities and job description for the Assistant Manager Jr. position at Rental Asset Managemen?
Main Purpose As an Assistant Manager at RAM, you will support the Property Manager in the daily operations of the property, ensuring tenant satisfaction, proper documentation, financial accuracy, and operational efficiency.
Essential Functions
Administrative and Documentation Management
- Maintain organized and up-to-date records related to tenants and property operations
- Ensure timely and accurate availability of information to support decision-making
- Properly file and distribute physical documents
Financial and Payment Support
- Process rental payments and assist with bank reconciliations and financial reporting
- Manage income tracking and detect irregularities to ensure financial accuracy
- Assist in budget preparation and information analysis
Tenant Relations and Communication
- Maintain open communication with tenants and resolve requests efficiently
- Provide personalized attention with empathy and active listening
Standard Keeper
- Ensure compliance with internal and legal regulations related to property management
- Monitor performance indicators and submit reports as required
- Deliver high-quality service to internal and external clients
- Participate in improvement initiatives and competency development
Qualifications & Requirements
- Technical degree or higher in Business Administration, Property Management, or related fields
- Minimum 1 years of experience in similar roles
- Customer service orientation, basic financial management, and property operations knowledge
- Understanding of local real estate regulations
- Proficient in English (B2) and Spanish (B2)
How to Apply: If you meet the qualifications and enjoy supporting efficient, high-quality living environments, we invite you to apply and become part of our team!
We look forward to welcoming you to RAM!