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This position is responsible for a complex Healthcare System application environment that changes rapidly to meet the changing requirements of a growing enterprise of applications and is challenged with providing a reliable, flexible, and cost-effective system environment.
The Senior Application Analyst:
• Job duties may include activities that assist with application analysis, project coordination, customer support, security administration, training and liaison with customers.
• Provides technical support, education and maintenance for the assigned application(s) and interfaces in support of the entire Health System.
•Provides internal project coordination on all assigned application(s) and system upgrades, also partners with the project management team on strategic projects
• Leads the analysis, design, testing, and implementation of new and existing systems for the assigned application(s).
• Collaborates with the organizational leaders to resolve technical problems, application performance issues as well as lead optimization and enhancement efforts.
• Manages all assigned application security (I.e., user provisioning).
• Supports the user community by addressing service desk calls and tickets related to the assigned application(s).
• Is responsible to serve as the conduit for submission of work requests applicable to the assigned application(s) and will facilitate a timely response to the requestor advising them regarding work scheduling; technical feasibility; technology compatibility; integration and interfacing.
• Create and maintain appropriate technical documentation based upon role, including standards for naming and numbering conventions, change control, environment management, and security classifications.
• Demonstrates the ability to work on multiple tasks with high quality results and adherence to deadlines.
• Develop Level of Effort estimates and ability to track actual time worked accurately.
• Work with a general level of supervision.
This position does not provide patient care.
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