Site Manager, Lab Operations

Why Renovo?

Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40 states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.

Summary:

This Site Manager role is a dynamic position that is highly visible to Renovo Life Sciences colleagues and customer stakeholders. As a subject matter expert in laboratory operations and compliance, this role will ensure site regulations are followed and audits are conducted. This is a dedicated role to one facility that will be full-time onsite.

What you will do:

• Ensure all site-specific requirements are always documented and updated. Communicate any changes to existing requirements while coordinating all projects at the Boston site
• Drive compliance and training documentation adhering to site regulations
• Create/Modify SOPs, Work Instructions, and Policies and document workflows and processes by working with Boston site leaders for opening/closing work orders, escorting, add/deletes, identifying potential T&M converting to RenovoCare, and conducting site inventory during shutdowns
• Support and perform periodic audits to ensure compliance and standardization
• Lead training sessions to educate staff on Vertex and Renovo systems
• Collaborate with other departments at Renovo and Vertex to maintain compliance and standardization of the program
• Create and maintain on Vertex Teams share point a library of resources for staff to reference and adhere to compliance and standardization
• Drive best practices at Boston site
• Responsible for RenovoLive and Nuvolo monthly reconciliations between both systems so credits are issued per SOW/SLA agreement
• Oversee the Maintenance/Deployment of WattIQ System at Boston site
• Manage after hours alert escalation team and follow up with afterhours escalation team regarding alerts
• Submit support tickets as needed to WattIQ
• Respond to all hardware alerts including gateways
• Manage relationship between WattIQ and Renovo
• Communicates with WattIQ regarding large lab moves, planned network and power outages, basic WattIQ training as needed
• Responsible for WattIQ/Vertex SOP
• Coordinate meetings with Vertex stakeholders and manage expectations with end users regarding WattIQ data insights
• Coordinate Trainings and support for Renovo
• Identify units to prioritize for replacement or maintenance -- update/optimize PM plan based on data
• Identify units trending high on alerts and take corrective action
• Identify units with low door opening activity
  
  

Qualifications:

• 5 years of experience laboratory and asset management compliance
• Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
• Demonstrate good organizational and communication skills
• Interact effectively with company personnel and clinical staff in accordance with Renovo’s operational and personnel policies/procedures
• Exercise problem-solving and troubleshooting skills with all equipment and technology
  
  

Education/Special Training:

• Bachelor’s degree (minimum)
• Compliance Management or Regulatory certifications
  
  

Required Competencies:

• Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
• Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen – Considers financial impact of all decisions
• Integrity – Can admit mistakes, is direct and truthful
• Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting – Prioritizes assigned schedules and workload
• Sense of urgency – Possesses and displays a sense of urgency to internal and external customers
• Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
• Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
• Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
  
  

Safety Requirements:

• Abide and follow our Injury & Illness Prevention Program
• Ontime completion of safety trainings assignments
  
  

Working Hours:

• Full-time schedule Mon-Fri. 40 hours per week.
  
  

Employee is an “at-will” employee, and this does not act as a contract of employment.