What are the responsibilities and job description for the Administrative Assistant position at Renovo Solutions?
Administrative Assistant
Why Renovo?
Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40 states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo.
Summary:
This role is responsible for the administrative support duties that enable Renovo to execute successful service delivery to their customers. The Admin Assistant will collaborate with both Renovo teammates, hospital staff, external vendors, etc. on a consistent basis.
What you will do:
- Provide administrative support for the following program delivery needs:
- Service parts research and procurement
- Oversight of the parts inventory database
- Establish and monitor the inventory Core/Return policy
- Update purchasing policies and procedures to accommodate changes in workflow and to maintain financial accountability
- Assist with RenovoLive database maintenance (MCT & Vendor tables)
- Assist Management with Budget analysis and new business proposal research
- Accounts Payables verification / invoice reconciliation & processing
- Human Resources duties as requested
- Service Call Management and Dispatching
- Update the vendor services database and assist in tracking of inventory
- Communicate with support staff pro-actively to assure customer satisfaction with the Renovo program
- Review Inventory & budgetary reports monthly for accuracy and completeness
- Partner with Renovo teammates and keep them informed: SM status, repair status, level and type of projects underway and customer concerns and problems
- Assist with tracking safety and quality-related issues required by the facility, including hazard notification, equipment failures related to manufacturer recalls and mandatory equipment notifications and upgrades
- Attend Safety Committee meetings, as needed
- Performs other duties as assigned
Qualifications:
- High school diploma or equivalent experience
- At least 1 year of experience with administrative support
- Hospital/Medical facility experience is preferred
- Excellent written and verbal communication skills
Required Competencies:
- Accountability – takes ownership of assigned work and follows items through to completion
- Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
- Financial Acumen – Considers financial impact of all decisions
- Integrity – Can admit mistakes, is direct and truthful
- Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
- Priority Setting – Prioritizes assigned schedules and workload
- Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
- Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Safety Requirements:
- Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility’s policies
- Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating device
- Online completion of safety trainings assignments.
- Must have sensory ability to distinguish hot & cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colors
- Must be able be able to carry or lift up to 50 pounds routinely
Classification:
FLSA: Non-Exempt
**Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.
EEO Statement
RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, coSalary : $28 - $32