What are the responsibilities and job description for the In-Home Sales Representative position at Renovations Now?
Position Summary
The In-person Sales Representative is responsible for generating new revenue by running qualified in-home sales consultations with homeowners seeking premium bathroom and kitchen remodels. This role leverages the world-class ActionCloser System to train, sell, and serve customers, allowing us to close deals in a single sit while creating a genuine Life Betterment experience for every homeowner. The In-person Sales Representative is contracted to run appointments as scheduled. This is a full-commission position designed for driven, self-motivated closers who want upside earning potential.
Responsibilities
- Run 8–12 qualified in-home design consultations per week as scheduled by the Appointment Center.
- Achieve a personal close rate at or above 33% every month.
- Present RenovationsNOW's premium product lines and sell on quality, design, and value — never on price alone.
- Follow the ActionCloser Sales System in 100% of appointments with zero deviation.
- Submit complete, accurate contracts, measure sheets, and financing documents through RenovationsNOW's CRM within 24 hours of each appointment.
- Attend all mandatory sales meetings, training sessions, and role-play exercises.
- Take each project to the lowest cost possible without sacrificing margin standards.
- Generate a minimum of one referral per month through proactive customer relationship building.
- Achieve a customer satisfaction score at or above the company benchmark on post-sale surveys.
- Complete and remain current on RenovationsNOW's required reading/listening curriculum (ActionCloser, 10x Employee).
- Proactively communicate schedule conflicts, cancellations, or low-quality leads to the Sales Team Manager within the same business day.
- Represent RenovationsNOW's core values in every customer, teammate, and vendor interaction.
Qualifications
- Results Orientation: Relentlessly driven to meet and exceed sales metrics with urgency and consistency.
- Persuasion & Closing: Ability to communicate premium value, handle objections confidently, and guide customers to a decision in one sitting.
- Emotional Intelligence: Reads people quickly, builds genuine rapport, and adapts communication style to each homeowner.
- Coachability: Fully open to coaching; implements feedback rapidly and without defensiveness.
- Process Discipline: Follows the ActionCloser System without shortcuts — every appointment, every time.
- Active Listening: Identifies underlying homeowner needs and pain points and matches them precisely to RenovationsNOW solutions.
- Integrity: Honest in all interactions; never overpromises, misrepresents, or creates false expectations to close a deal.
- Self-Management: Manages schedule, energy, and activity with discipline as an independent contractor.
- Product Knowledge: Deep understanding of bathroom and kitchen remodeling offerings, materials, timelines, and processes.
- Accountability: Takes full ownership of personal results — wins and misses alike — without making excuses.
- Competitive Drive: Internally motivated to be the top performer on the team and grow within the RenovationsNOW ecosystem.
- Core Values Alignment: Consistently demonstrates Make Life Better, Truth at All Costs, Think First Act Next, Accountability, and Serve Others.
Compensation
$120,000 - $300,000
About Renovations Now
RenovationsNOW is Metro-Detroit's premier kitchen and bathroom remodeling company, founded by Ryan Marsh with a mission to restore integrity, trust, and excellence to the construction industry. We specialize in 5-day bathroom remodels and 21-day kitchen transformations, built on world-class systems, rigorous training, and meticulous execution. With a clear vision to become the largest employee-owned remodeler in the U.S. on a path to over $150 million in annual revenue and more than fifty new millionaires, we are scaling aggressively and growing every day.
Our core values — Make Life Better, Truth at All Costs, Think First, Act Next, Accountability, and Serve Others — are the standard we hold ourselves to in every hire, every project, and every customer interaction.
Pay: $120,000.00 - $300,000.00 per year
Application Question(s):
- Do you have in-person sales experience and if so, how many years?
License/Certification:
- Driver's License & Clean Driving Record (Required)
Work Location: In person
Salary : $120,000 - $300,000