What are the responsibilities and job description for the Intake Counselor position at Reno Behavioral Healthcare Hospital?
The Intake Counselor will help assess the needs of walk-in and telephone callers and ensure their referral to the service or resource to best address their needs.
Responsibilities and Duties
- Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
- Conducts screenings or assessments to determine needs of treatment and facilitates the patient's access to the appropriate level of care and setting.
- Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
- Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such. Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
- Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
- Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations.
- Provides pertinent clinical information to physician and program staff who will be reviewing the patient, to ensure a smooth transition for the patient.
- Masters degree in Social Work or related field required
- Nevada State Clinical licensure (LCSW, LSW, RN, etc.) preferred
- Experience in a Behavioral Health facility strongly preferred
- Knowledge of diagnostic criteria
- Knowledgeable of patient rights and laws pertaining to mental health
We proudly offer the following benefits available 1st of the month following just one month of employment:
- Competitive rates
- Tuition reimbursement
- Comprehensive package of benefits to include:
- Medical
- Dental
- Vision
- Life, Pet, Identity Theft Insurance
- 401k
- Generous paid time off
- Short Term and Long Term Disability