Intake and Operations Coordinator

About Us

Renewed Life Medical Group is a physician-led outpatient practice focused on evidence-based treatment for substance use disorders. Our team brings together medical providers, counselors, and support staff to deliver care that is both clinically sound and genuinely supportive.

We take pride in helping our members build stability, regain control, and move forward with purpose. As we expand into Chico, we’re looking for the right person to help lay the foundation for a strong, well-run office.

Who This Role Is For

This role is a great fit for someone who is:

• Warm, professional, and grounded
• Highly organized and dependable
• Able to stay calm and focused in a fast-paced environment
• Comfortable working independently and taking initiative
• Naturally attentive to the overall member experience

We are looking for someone seasoned and steady—ideally with prior medical office experience—who can step in confidently and keep things running without constant direction.

This position is best suited for someone who values consistency, structure, and doing their role well over time, and takes pride in being a reliable part of a team.

You’ll play a key role in setting the tone for the Chico office and helping ensure day-to-day operations run smoothly and consistently.

Key Responsibilities

• Greet members and create a welcoming, respectful environment
• Manage scheduling and maintain steady daily flow
• Answer phones clearly, professionally, and efficiently
• Coordinate intake visits and support smooth handoffs between team members
• Keep the office organized and running cleanly behind the scenes
• Follow established workflows while using sound judgment when needed
• Troubleshoot basic office or tech issues as they arise

What Success Looks Like

• Members feel comfortable, respected, and supported
• The day runs smoothly, even when things get busy
• The office remains organized, consistent, and professional
• You take ownership of your role and follow through reliably

What We Value

• Strong communication and people skills
• A natural sense of responsibility and follow-through
• Professionalism in both attitude and appearance
• Attention to detail without losing the bigger picture
• Comfort with standard office systems and technology

Preferred Experience

• Prior experience in a medical office (strongly preferred)
• Background in behavioral health or counseling settings
• Experience in administrative or front office coordination

Growth Opportunity

As the Chico location grows, there may be opportunities for expanded responsibilities over time for individuals who demonstrate consistency, reliability, and strong performance in their role.

To Apply

Please submit your resume. Qualified applicants will be contacted for next steps in the interview process.

Pay: $24.00 - $28.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $24 - $28