What are the responsibilities and job description for the Client Coordinator position at Renewal?
Description
Renewal is looking for a motivated individual to join our team as a Client Coordinator. At Renewal, we pride ourselves on delivering exceptional, accurate service to our clients. We’re seeking someone who shares our commitment to excellence, embraces our company values, and is eager to learn and grow. While prior industry experience is appreciated, it is not required. We’ll provide the training and support you need to succeed.
Our culture is just as important as our client relationships. We value collaboration, integrity, and a mindset focused on making champions out of both our clients and our teammates. If you’re passionate about problem-solving and building strong relationships, you’ll fit right in.
What We Offer
- Competitive salary commensurate with experience (range starting at $45,000)
- Company-sponsored benefits including medical, dental, and life insurance
- 401(k) with company match
- Additional voluntary benefits to fit your needs
What You’ll Do
This position reports to the Vice President of Employee Benefits:
- Complete licensing and continuing education requirements
- Assist with onboarding new business and retaining existing clients
- Cross-train with our Quoting/Insurance Marketing team
- Learn enrollment systems, carrier processes, and claims investigation
- Support internal systems like Zoho CRM and Zoho Desk
- Provide responsive, courteous service to clients and their employees
What We're Looking For
- Strong communication and organizational skills
- Tech-savvy and eager to learn
- Previous experience in insurance or benefits is a plus (but not required!)
- Willingness to complete licensing and CE requirements
Our unique service model sets us apart in the industry, and as we continue to expand, we’re seeking driven, solutions-oriented professionals who thrive on problem-solving and tackling challenges head-on. If that sounds like you, we’d love to have you on our team!