What are the responsibilities and job description for the Service Technician - Middletown, CT position at Renewal by Andersen?
Job Details
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WHAT YOU'LL BE DOING - THE ROLE
- Make decisions based on job site evaluations for windows and doors that need service attention
- Understand correct installation process and proper functioning of windows and doors for evaluation
- Perform services on all windows and doors whether it be due to installation or manufacturing
- Perform assessments of window/door issues and potential installation issues
- Resolve service calls accurately and efficiently
- Travel to customers' homes to assess and repair our products
- Fill out appropriate warranty paperwork and submit in a timely manner
WHAT YOU BRING - THE PERSON
- HS Diploma or equivalent
- Experience in a service technician or finish carpentry industry
- Highly organized with the ability to reflect empathy toward customers
- Ability to install a window or door from start to finish, including trim work
- Valid Drivers License
WHAT'S IN IT FOR YOU - THE CULTURE & BENEFITS
- Cell reimbursement of $60/month
- Medical Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Telehealth: 24/7 access to physicians
- Prescription drug Insurance
- Dental Insurance
-Vision Insurance
- Life Insurance / AD&D $50,000 Paid Coverage
- Additional Voluntary Employee & Spousal life insurance
-Short-term disability Insurance (STD)
- Long-term disability Insurance (LTD)
- Parental Leave
- Voluntary Critical Illness Insurance
- Voluntary Accident Insurance
- Teammate Assistance Plan
- Paid Volunteer Time
- 401k with 50% match up to 6% of your annual pay
- Tuition Reimbursement
$20 - $25 an hour
$20-25hr base pay monthly bonus
Empowered to be Extraordinary.
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience.
The Esler Companies is the holding company for a fleet of the top RbA "affiliates" in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts.
We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.
Salary : $60 - $50,000