MKE - Certified Master Installation Trainer

Renewal by Andersen, your locally owned, premier window and door replacement company is seeking an experienced trainer to be responsible for the development of our in-house Certified Master Installer training program. This position will lead the execution and delivery of curriculum in both classroom and in-field settings; as well as continual evaluation of installation crews, training materials, and courses to having a successful training program and maintain consistency across all installation teams. 

Responsibilities:

• Conduct the onboarding and training of new employees and current install teams
• File and maintain training and employee records
• Assess, develop, implement, and promote training courses and stay up-to-date on best practices
• Collaborate with all in-field and operations teams to ensure Standard Operating Procedures (SOP) adherence
• Promote healthy feedback for continuous operational improvement
• Collaborate with Installation Project Managers, Crew Managers, and Operations Leadership
• Inspect, evaluate and review progress of training of installers
• Maintain high standards of installation and service to exceed customer expectations

Benefits:

• Full medical, dental, life and disability insurance plans
• Company matched 401K
• Generous paid vacation and holidays
• Paid training
• Bonus program
• The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier

Requirements:

• Strong computer skills in Microsoft Office, Excel, Word, PowerPoint, Adobe Acrobat, rForce, as well as all current applications used in office and in the field
• Ability to maintain a positive and professional work environment
• Continued education within the Renewal by Andersen network
• At least two years experience with window and door installation, OR five years of owning/creating training processes/in a teaching role
• Strong critical thinking skills
• Excellent written, verbal and interpersonal skills
• Valid drivers license and eligibility to operate company provided vehicle
• Flexible schedule, in office hours and ability to travel as needed 
• Capable of lifting 60lbs with occasional field work, lift heavy objects, climb ladders, perform physically demanding tasks, etc., as related to window installation
• Ability to sit/stand for extended periods of time    
• Ability to work on a computer for extended periods of time 

Salary : $65,000 - $70,000