What are the responsibilities and job description for the Inside Sales Associate position at Renewal by Andersen?
Job Details
We are looking for energetic, ambitious, and personable team members experienced in outbound calling.
RESPONSIBILITIES:
*Fulfill activity plan and appointment conversion goals within stated guidelines
*Communicate using the company-prescribed appointment-setting methodology
*Sell the value of the in-home consultation and convert appointments at or above the stated percentage goal
*Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served properly
*Act as "voice of RbA"; communicate to all team members, customers and prospective customers respectfully and tactfully
*Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
*Follow up on all voice mail and other inquiries immediately
QUALIFICATIONS:
*Outgoing, personable and approachable
*Disciplined and follow procedures
*Energetic, self-starter who is persistent, ambitious, goal and task oriented
*Demonstrated ability to meet goals
*Strong communication over the phone and email
*Excellent written and verbal skills
*Previous cold calling experience
*Customer focused, results oriented; strong work ethic
*Skilled at managing objections
If this sounds like a good fit for you, we'd love to hear from you! Send us your resume and let's chat.
This is a full-time position which includes a bonus program and benefits.
Job Type: Full-time
Pay: $14.00 per hour
Salary : $14