Clinical Support Specialist | Wound Care

Clinical Support Specialist | Advanced Wound Care

Empower Clinical Excellence. Build Meaningful Connections. Shape Better Outcomes.

Are you ready to take your clinical career beyond the bedside? Join ReNew Wound Care as a Clinical Support Specialist, where your expertise meets innovation to transform patient outcomes across post-acute care settings.

At ReNew, we partner with skilled nursing facilities, assisted living centers, and long-term acute care hospitals nationwide to deliver cutting-edge wound care solutions that reduce hospital readmissions and elevate patient care. As a vital member of our Clinical Support Team, you’ll ensure that providers are fully equipped, educated, and empowered to deliver exceptional results.

Job Summary:

The Clinical Support Specialist is responsible for managing client relationships, ensuring the successful implementation and utilization of clinical products and services, and providing education and support to healthcare providers. Reporting to the Clinical Support Manager, the Clinical Support Specialist will serve as a clinical liaison between the company and its clients, ensuring high levels of customer satisfaction and optimal patient outcomes.

Clinical Support Specialist will...

• Be the Clinical Liaison
  
• Build strong, trusted partnerships with clinicians, SNF teams, and key stakeholders.
  
• Serve as the go-to expert for clinical education, product training, and ongoing support.
  
• Deliver Education and Best Practices
  
• Conduct engaging training sessions on ReNew’s wound care protocols, tools, and services.
  
• Support clinical onboarding, mock surveys, and staff education to ensure best-in-class practices.
  
• Drive Client Success
  
• Monitor product utilization and patient engagement metrics, identifying opportunities for improvement.
  
• Collaborate with our Regional Field Clinicians, sales teams, and operations leaders to optimize service delivery.
  
• Expand Our Impact
  
• Travel throughout your assigned region to deliver hands-on support, attend client meetings, and represent ReNew at key industry events.

Qualification Requirements

• Licensed Clinical Background (LPN, RN, PT, or similar) required; wound care certification (WCC, CWS, CWCN) highly preferred.
  
• Strong foundation in wound care clinical practices and product applications.
  
• Previous experience in clinical education, provider support, or wound care delivery highly desirable.
  
• Excellent communication, interpersonal, and relationship-building skills.
  
• A proactive, self-starter attitude with meticulous attention to detail.
  
• Proficiency with Microsoft Office Suite and CRM systems.
  
• Willingness to travel regionally to engage directly with clients and care teams.

Must be able to travel to Eastern St Louis (Illinois Areas) 3-4 days per month. Travel is reimbursable.

ReNew Wound Care Offers...

• Competitive base salary
  
• Medical, Dental, and Vision Insurance
  
• 401(k) Retirement Plan
  
• Paid Time Off Sick Leave
  
• Referral Bonus Program
  
• Opportunities for advancement within a rapidly growing organization

Why Join ReNew Wound Care?
At ReNew Wound Care, we empower our clinicians to make a meaningful impact on patient outcomes every day. You'll be part of a purpose-driven team that values innovation, professional growth, and compassionate care. Step into a career where your care creates change.

ReNew your purpose. ReDefine healing. ReImagine what’s possible.

ReNew Wound Care is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions