Medical & Behavioral Health Support Specialist

The Medical & Behavioral Health Support Specialist at ReNew Recovery Cafe provides trauma-informed, non-judgmental care and support to Café Members experiencing mental health and substance use challenges. Licensed as a Paramedic or Registered Nurse, this role bridges basic first-aid medical care, recovery support, and community connection, promoting dignity, safety, and stabilization within a peer-supported recovery environment.

This position supports ReNew’s mission by meeting Members where they are, addressing immediate mental health/substance use and emotional needs, and strengthening pathways to ongoing care, recovery, and wellness.

Minimum Qualifications

· Active, unrestricted Paramedic or Registered Nurse (RN) license

· Minimum two (2) years of experience working with individuals impacted by mental health conditions and/or substance use disorders

· Demonstrated understanding of trauma-informed care, recovery-oriented practices, and harm reduction

· Current CPR/BLS certification (ACLS preferred, if applicable)

· Ability to conduct basic medical assessments and provide first aid within scope of licensure

· Strong communication skills and comfort working in a community-based, non-clinical setting

Medical & Mental Health Support

· Provide basic first aid and non-emergency medical assistance to ReNew Members and staff as needed.

· Conduct brief medical and wellness assessments to identify immediate needs and risks while making appropriate referrals to providers.

· Observe, monitor, and respond to behavioral health concerns that may require referral or de-escalation

Trauma-Informed & Recovery-Centered Engagement

· Deliver care grounded in trauma-informed, person-centered, and recovery-oriented principles

· Create a welcoming, respectful, and emotionally safe environment for Members

· Support individuals experiencing distress, crisis, or instability with calm, compassionate responses.

Mental Health & Substance Use Support

· Assist Members navigating mental health and substance use challenges, including co-occurring conditions

· Provide education on wellness, harm reduction, medication awareness, and self-care strategies

· Encourage voluntary engagement in recovery support without coercion or judgment

Resource Navigation & Collaboration

· Connect Members to community resources, healthcare providers, behavioral health services, and crisis support

· Work well alongside ReNew staff, peer recovery leaders, and partner organizations

· Support warm handoffs when Members choose to pursue additional care

Preferred Knowledge & Attributes

· Comfort working alongside peers and people with lived experience

· Cultural humility and experience serving diverse and marginalized populations

· Ability to work independently while contributing to a mission-driven team culture

How to Apply

Please submit a cover letter and resume to careers@renewrecoverycafe.com