What are the responsibilities and job description for the Office Support position at Renew Mobility?
We take donations of gently used mobility equipment such as canes, walkers, power wheelchairs, scooters, Hoyer lifts, and more and then work with the medical community to place equipment permanently with persons with disabilities in need.
As of December 2023 we served over 2050 adults/children, giving them the freedom they feared they would never have.
Help us Move People Forward with disabilities in Western Michigan.
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Volunteer Position Office Support Assistant
Location Renew Mobility – Grand Rapids, MI
Commitment Flexible hours, minimum 4 hours/week preferred
Reports to Program Manager
Position Summary
Renew Mobility is seeking a detail-oriented and friendly volunteer to assist with office support tasks. This role is ideal for someone who enjoys administrative work and wants to contribute to a mission-driven organization that empowers individuals with mobility challenges.
Key Responsibilities
Volunteers will receive training on Renew Mobility’s systems and processes, including Salesforce and office protocols. Ongoing support is provided by staff.
Impact
Your support helps Renew Mobility run smoothly and efficiently, allowing staff to focus on serving individuals with mobility needs across West Michigan.
As of December 2023 we served over 2050 adults/children, giving them the freedom they feared they would never have.
Help us Move People Forward with disabilities in Western Michigan.
,
Volunteer Position Office Support Assistant
Location Renew Mobility – Grand Rapids, MI
Commitment Flexible hours, minimum 4 hours/week preferred
Reports to Program Manager
Position Summary
Renew Mobility is seeking a detail-oriented and friendly volunteer to assist with office support tasks. This role is ideal for someone who enjoys administrative work and wants to contribute to a mission-driven organization that empowers individuals with mobility challenges.
Key Responsibilities
- Answer incoming phone calls and direct inquiries appropriately
- Make outgoing calls to donors, partners, and clients as needed
- Enter and update data in Salesforce CRM system
- Manage email communications using Outlook
- Create and maintain spreadsheets in Excel for tracking and reporting
- Assist with filing, scanning, and organizing documents
- Support general office operations and special projects as assigned
- Comfortable using Microsoft Outlook and Excel
- Experience with Salesforce or willingness to learn
- Strong communication skills, both verbal and written
- Reliable, organized, and able to work independently
- Friendly and professional demeanor
Volunteers will receive training on Renew Mobility’s systems and processes, including Salesforce and office protocols. Ongoing support is provided by staff.
Impact
Your support helps Renew Mobility run smoothly and efficiently, allowing staff to focus on serving individuals with mobility needs across West Michigan.