Front Desk Associate for Renew Massage Studio's Denver Studio - Part Time

Join Renew Massage Studio as a Front Desk Associate!

Are you a reliable, customer-focused individual who thrives in a supportive environment? At Renew Massage Studio, we believe our employees are the key to providing the best massage experience in Denver. As a locally owned, female LMT-led studio, we're committed to your success and well-being.

Position: Front Desk Associate

Location: 765 S University Blvd, Denver, CO 80209

Pay: $21.00 per hour

Why Join Us?

At Renew Massage Studio, you'll work in a beautifully designed, clean, and eco-friendly space that values wellness and exceptional service. We provide comprehensive training, generous benefits to those who qualify, and a positive, team-oriented atmosphere.

Key Responsibilities

• Deliver Excellent Client Care: This is a public facing and interacting position, so you need to greet clients warmly, assist with check-ins and checkouts, answer questions in person and on the phone, help with paperwork as needed, and troubleshoot client concerns and issues as needed.
• Process Payments: Handle client transactions and master all checkout procedures.
• Manage Scheduling & Communication: Answer calls, book and adjust appointments, process cancellations, and provide timely client support.
• Maintain Studio Cleanliness: Keep the space inviting by assisting with trash and recycling removal, light cleaning, mopping, and bathroom upkeep.
• Support Operations: Optimize appointment schedules, assist with outreach, perform data entry and reporting, track inventory, and support massage therapists with daily needs.
  
  

Schedule

• Part-time, approximately 11 hours per week with the ability to pick up other shifts as they are available.
• Availability: Must be able to work Wednesdays and Saturdays. We also have shifts on Monday and Tuesdays.
  
  

What We Offer

• Competitive Pay: $21/hour, with breaks and meal periods as required by Colorado law
• Annual Raises: Guaranteed yearly pay increases
• Paid Sick Time: Available to all employees
• Health Benefits: Health insurance (partially covered by Renew) for full-time employees (30 hours/week), with optional vision and dental coverage
• Employee Discounts: 55% off all massage services, plus discounts for family and friends
• 401(k): Available for employees if you work 500 hours in 6 months, ie working approx. 20 hours per week
  
  

What We're Looking For

• Experience: At least 1 year of front desk or customer service experience required; massage industry familiarity is a plus.
• Dependability: Reliability, respectfulness, and punctuality are a must.
• Communication Skills: Must be friendly, outgoing, professional, and effective with both clients and teammates.
• Tech-Savviness: Comfortable using desktop computers and booking software.
• Multitasking Ability: Capable of staying organized, self directed, and efficient in a fast-paced environment. Able to problem solve and work on multiple projects at once.
  
  

About Renew Massage Studio

Renew Massage Studio is a locally owned, non-corporate studio focused on high-quality therapeutic massage. We are dedicated to helping clients achieve sustainable wellness in a clean, beautifully designed environment. As a certified green business, we use only the best organic products and are proud to provide a supportive, employee-centered workplace.

If you're ready to join a team dedicated to wellness, professionalism, and outstanding client care, we'd love to hear from you - apply today to become part of the Renew family!