What are the responsibilities and job description for the Medical Spa Front Desk Concierge position at Reneux Med & Day Spa?
Please complete the entire application, including the 11 customized pre-screening questions, the phone interview and two skills tests in order to be considered. Incomplete applications will be automatically rejected. Thank you.
We are an established Medical Spa specializing in Medical Aesthetics and are looking for an ON-CALL customer service and sales specialist to join our team as a Front Desk Concierge. This key position serves as a liaison between the Company and its patients and clients to ensure a positive experience at our Spa.
The ideal candidate will have:
- The desire to be in, and learn about the field of Medical Aesthetics
- Posses excellent customer service and sales skills
- Proven ability in math and problem solving complex situations
- Ability to communicate accurately and effectively in person, over the phone and in writing
- Be detail oriented and organized, reliable and trustworthy, and a team player
Duties of the Front Desk Concierge include greeting patients and clients, answering phones and scheduling appointments, prepping patient charts for providers, selling treatments and retail items, opening/closing of register and register transactions, communicating with patients/clients in person, over the phone and in writing, filing and light housekeeping and assisting other staff members, with professionalism, accuracy and a friendly attitude.
Retail experience is required.
Experience with scheduling software in a medical office and knowledge of and/or experience with aesthetic medical procedures is preferred but not required. Medical Assisting experience helpful but not required.
Saturday work is required. The schedule for this position is one to five days per week and varies within the hours of 830am and 630pm. We are closed on Sundays.
Proof of full Covid-19 vaccination required.
We offer a competitive salary, ongoing training and a generous employee discount.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
- Why are you interested in this position?
- Please describe your knowledge of and/or experience in medical aesthetics.
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Medical Receptionist or Patient Registrar: 1 year (Preferred)
- Medical Assisting: 1 year (Preferred)
- Retail Sales & Cash Handling: 1 year (Required)
Language:
- English (Required)
Ability to Commute:
- Honolulu, HI 96814 (Required)
Work Location: In person
Salary : $17 - $18