Community Health Outreach Worker (Bilingual)

Essential Functions and Responsibilities: 

• Provide outreach to individuals experiencing unsheltered homelessness 
• Provide first aid and participant training for wounds, heat and cold emergencies, and other commonly experienced medical conditions 
• Provide overdose prevention and response services, including naloxone distribution and resource education  
• Engage in regular consultation with medical providers partnered with the Renaissance Homeless Outreach Team re: complex medical conditions  
• Link participants to emergency medical care as necessary 
• Distribute harm reduction supplies to minimize risks of infection and other negative health outcomes associated with drug use 
• Provide outreach and temporary case management services including intakes, assessments, basic service planning, referral and linkage management, and advocacy to and for individuals who are unhoused 
• Assess participant needs, including barriers to receiving appropriate services and assist with effective problem solving to address issues 
• Conduct weekly outreach to each participant 
• Perform crisis prevention and interventions as needed using Harm Reduction, Trauma informed Care and Housing First philosophies 
• Act as a liaison with other service providers 
• Make appropriate referrals for services based on participant goals and needs, ensure that linkages are secure and functional, and complete warm hand-offs 
• Provide education and resources based on the needs of the participant to acquire and maintain housing and improve income status, community involvement, personal hygiene, life skills, and other identified needs 
• Assist participants in enrolling in public benefits such as SNAP, SOAR or employment readiness programs 
• Assist participants in obtaining state ID, social security card, birth certificate, and other identifying documents 
• Maintain the confidentiality of participant information in any written, oral, or electronic form including health information, HIV/AIDS status, and disability information. Release such information only as needed and with the proper release from the client unless mandated by law 
• Communicate and coordinate services with team members and other providers using Microsoft Outlook, Excel, SharePoint, and other computer and cell phone-based systems  
• Participate in weekly team meetings and daily team huddles 
• Participate in city-wide outreach coordination as necessary 

• Maintain required professional knowledge, job skills and relevant certifications. Attend and participate in monthly staff development and training opportunities 
• Document services provided in HMIS within five business days of interaction  
• Maintain all applicable and required documentation in participants’ files, in accordance with grant requirements, agency and program policies   
• Perform other duties as assigned 

Requirements:

• High school diploma or GED 
• Excellent written and oral communication skills. Strong interpersonal skills.
• Ability to work as a team and independently
• 1 or more years’ experience in substance use, mental health or medical field 
• Experience in applying harm reduction, trauma-informed care, and housing first models 
• Experience using crisis prevention and de-escalation techniques
• Has experience working with vulnerable and homeless populations
• Bilingual in English and Spanish required.

Salary : $45,000 - $48,000