Clinical Case Manager (Housing Stability Program)

ORGANIZATION DESCRIPTION

Renaissance Social Services, Inc. (Renaissance) is a leader in Chicago’s response to homelessness. Renaissance prevents and ends homelessness for vulnerable Chicagoans, providing a range of proven solutions including prevention, outreach, rapid re-housing, permanent supportive housing, behavioral health care, and clinical case management. 

JOB SUMMARY

The Housing Stability Program Clinical Case Manager provides intensive clinical outreach supportive services to program participants with disabilities including mental health and substance use diagnoses living in scattered site units across the City of Chicago. Services include attending to the psycho-social, health, financial, recreational, nutritional, and housing needs.

ESSENTIAL DUTIES

• Providing intensive mental, physical and social health case management services in the community, including community building and social activity planning and implementation.
• Identifying participant needs, including barriers to receiving appropriate services and assisting with effective problem solving to address issues.
• Providing treatment planning, coordination, and implementation of services needed.
• Providing information, linkage, referral, and advocacy for participants with agencies in the community, including crises intervention services when needed.
• Working with participants to increase their skills and income, improve their self-determination, and maintain residential stability.
• Maintaining the confidentiality of participant information in any written, oral, or electronic form including health information, HIV/AIDS status, and disability information. Releasing such information only as needed and with the proper release from the client unless mandated by law.
• Completing submitting of billing sheets in accordance with Rule 132 guidelines.
• Reporting all incidents of abuse, and/or neglect as required by state law.
• Maintaining accurate and up-to-date records using HMIS (Homeless Management Information System) and paper files on all participants receiving services, including maintaining records necessary to fulfill grant requirements and third-party payers.
• Coordinating the provision of appropriate services from other providers from the community at buildings at which participants are living.
• Working cooperatively with building management to ensure residential stability of participants.
• Identifying and developing training opportunities for participants.
• Completing required documentation for billing and compliance in a timely manner.

Minimum Qualifications

• Must meet the state of Illinois Mental Health Profession (MHP) criteria through one of the following pathways:
  • Bachelor's degree in social work or a related field, OR
  • Bachelor's degree in unrelated field plus 2 years of documented clinical experience under the supervision of a QMPH, OR
  • High School Diploma or GED plus 5 years of documented clinical experience in mental health or human services.
• Minimum 1 year experience in Harm Reduction techniques, working with mental illness and substance use.
• Valid Illinois driver's license.
• Proof of automobile insurance with minimum liability limits of 100/300/100.​​​​​​
• Strong computer literacy, including experience with Microsoft Office and the ability to learn Electronic Health Record System (EHR) systems.

Preferred Qualifications

• Master's degree in social work, psychology, or counseling.
• Knowledge of HMIS and IM CANS assessment, preferred.

Salary : $42,000 - $47,000