Special Events & Experience Manager

About Us Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel. Who wouldn’t want to be part of it? Immerse yourself in Times Square, heart of New York City. Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity. Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let’s discuss how to make you part of our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Special Events & Experience Manager is responsible for driving total event revenue through both traditional event sales and the creation and execution of immersive, high-energy experiences that reflect the vibrancy of Times Square and the Renaissance brand positioning. This role actively solicits and manages corporate meetings, social events, galas, receptions, entertainment-driven functions, after-parties, lifestyle gatherings, brand activations, and corporate events with a nightlife edge. The ideal candidate brings strong local market awareness, trend fluency, and the ability to confidently sell both classic event programming and experience-forward events. Essential Duties and Responsibilities Prospect, solicit, and secure new events through direct outreach, networking, site inspections, and community engagement. Sell and package full-experience offerings, including event space, food & beverage, specialty cocktails, entertainment, A/V, and production enhancements. Apply strategic pricing and yield management techniques to maximize revenue and profitability. Manage forecasting, pace reporting, and budget accountability to achieve or exceed revenue goals. Conduct professional and compelling site tours and client presentations. Utilize effective sales techniques across social, corporate, and lifestyle market segments. Collaborate with culinary, banquet, and beverage teams to design creative menus, event concepts, and specialty functions aligned with lifestyle positioning. Oversee the execution of all sold events, ensuring seamless coordination between clients, vendors, and operations teams. Manage A/V and production services as revenue-generating components where applicable. Maintain accurate documentation and event records within sales and event management systems. Represent the hotel at networking events, trade shows, nightlife industry functions, and community engagements. Maintain awareness of competitor venues, rooftop/lifestyle spaces, and emerging event trends in NYC. Cultivate strong relationships within the local event, entertainment, and lifestyle community to generate repeat and referral business. Perform any other job-related duties as assigned. Qualifications and Skills 2 years of experience in catering sales, special events, hotel catering or nightlife, lifestyle hospitality, rooftop venues, restaurants, lounges, clubs, or experiential event environments. Experience in a high-volume, high-energy urban market strongly preferred. Ability to sell a full spectrum of events — from corporate meetings and plated dinners to after-parties and experiential activations. ·Proven ability to drive revenue through proactive prospecting, networking, and relationship-building. Experience collaborating with culinary, beverage, production, and operations teams in fast-paced service environments. Hotel experience preferred; lifestyle or nightlife venue experience highly valued. Strong revenue management and forecasting skills with an understanding of pace, profitability, and yield strategies. Confident closer with strong negotiation and presentation skills. Comfortable working evenings and attending events as needed to support execution and build client relationships. Ability to thrive in dynamic, high-energy environments. Proficient in Microsoft Office and hotel sales/event systems. Strong organizational, problem-solving, and client service skills with exceptional verbal and written communication abilities. Compensation Salary Range: $65,368.00 - $87,154.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Welcome to HEI Hotels and Resorts' Career Page. We invite you to explore the current job openings that our company has to offer and to apply for any positions that are of interest to you. Don't see any current openings that align with your interests? Join our talent community to stay in touch with HEI and receive job alerts for opportunities that may be a match for you. Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Salary : $65,368 - $87,154