Front Desk Receptionist/Office Coordinator

Overview
We are seeking a dynamic and organized Front Desk Receptionist/Office Coordinator to be the welcoming face and efficient hub of our busy office environment. This role offers an exciting opportunity to combine exceptional customer service with vital administrative responsibilities, ensuring smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess strong communication skills, ready to support our team and visitors with professionalism and enthusiasm. All positions are paid, reflecting our commitment to valuing every team member.

Duties

• Greet visitors warmly and professionally, creating a positive first impression for clients and guests
• Manage multi-line phone systems, directing calls accurately and courteously
• Handle incoming correspondence, emails, and inquiries promptly and efficiently
• Maintain organized filing systems, data entry records, and document proofreading to ensure accuracy
• Support office management tasks such as calendar scheduling, appointment setting, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties including copying, scanning, faxing, and maintaining office supplies
• Provide exceptional customer support by addressing questions and resolving issues with a friendly attitude
• Coordinate office activities to promote a productive work environment through effective time management and organizational skills
• Medical Records & Imaging Coordination
• Insurance Verification & Authorization

Requirements

• Proven experience in office administration or clerical roles, preferably in a healthcare or professional setting such as medical offices, oncology center
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Excellent phone etiquette with experience managing multi-line phone systems in a professional manner
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Knowledge of medical terminology, prior authorization process
• Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively
• Experience with data entry, filing systems, proofreading, and customer service is essential
• Knowledge of medical receptionist duties is a plus but not required; training will be provided for specific responsibilities
• Personal assistant or office management experience is beneficial for supporting executive calendars and administrative needs
• Strong organizational skills with meticulous attention to detail
• Excellent verbal and written communication skills, ability to interact sensitively with oncology patients and families

Qualifications

Required

• High school diploma or GED required, associate's degree in health administration or related field preferred
• Minimum 1–2 years of experience in a medical front desk, patient registration, or healthcare administrative role
• Working knowledge of medical insurance terminology, prior authorization processes, and eligibility verification
• Proficiency with athenahealth EHR and Microsoft Office
• Strong organizational skills with meticulous attention to detail
• Excellent verbal and written communication skills; ability to interact sensitively with oncology patients and families

Preferred

• Medical Assistant (MA) certification preferred
• BLS (Basic Life Support) or CPR certification preferred
• Experience in oncology, radiation therapy, or specialty medical practice setting

Join us as a vital part of our team where your energy and organizational talents will help create a welcoming environment while supporting our daily operations!

Pay: $18.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $21