What are the responsibilities and job description for the Restaurant Host(ess) - Two One Restaurant position at Renaissance Columbus Westerville-Polaris Hotel?
Description
Concord Hospitality | Renaissance Westerville
Are you a people‑person who loves creating memorable first impressions? Concord Hospitality is looking for a warm, energetic, and professional Restaurant Host/Hostess to be the welcoming face of our restaurant. In this role, you’ll set the tone for an exceptional guest experience while helping keep our vibrant dining environment running smoothly.
- What You’ll Do
- Be the first friendly smile guests see—greet, welcome, and seat them with genuine hospitality
- Manage guest flow to ensure seamless seating and well-balanced sections for our service team
- Handle phone calls, reservations, and special requests with professionalism
- Take to‑go orders with accuracy and efficiency
- Jump in to assist with table settings and dining room upkeep during busy times
- Support the team with additional tasks as needed
- What You Bring
- A naturally friendly, outgoing personality
- A polished, professional appearance and communication style
- Strong multitasking skills—especially in a fast-paced environment
- A team-first mindset and a passion for exceptional guest service
- Full-Time Benefits That Go Above & Beyond
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long‑term disability
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Extensive training, development, and advancement opportunities
- Why You’ll Love Concord
At Concord Hospitality, our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We are committed to creating a workplace where every associate feels supported, included, and empowered to grow.
We proudly foster a diverse and welcoming environment and are dedicated to being a “Great Place to Work for All.”
✨ We are Concord—and we’d love for you to be part of our team! ✨
Qualifications
Customer Service - Face-to-face
Experience
- Required
1 years:
Customer Service - Face-to-face
- Required
1 years:
Food Service
- Preferred
1 years:
Restaurant Host(ess)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.