Outlets Houseperson

JOIN OUR TEAM

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Outlets Houseperson!

ABOUT THIS LOCATION

The Renaissance Asheville is a 278 room hotel located in the heart of downtown Asheville, with plenty of greenscapes and sweeping views of the Smoky Mountains. The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We welcome guests to discover the unexpected as they journey through our neighborhood.

WHAT WE OFFER

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

• Employee Assistance Program (EAP) — Confidential support services for personal and professional well-being.

• Career Growth Opportunities — We promote from within and invest in your long-term success.

• Exclusive Employee Hotel Discounts — Special rates across our brand portfolio for you, your family, and friends.

• Complimentary On-Shift Meals (participating hotels) — Enjoy a free meal provided during each scheduled shift.

• Recognition & Rewards Program — Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

WHY DO WE NEED YOU?

A great dining experience runs on clean tables, stocked stations, and a floor team that never runs out of what they need — and that’s your job. As our Outlets Houseperson, you’ll keep the dining room running smoothly behind the scenes: carrying dishes, resetting tables, replenishing linens and silverware, and making sure the waitstaff can focus on the guests. It’s active, team-oriented work that makes a real difference to every meal we serve. If you’re dependable, work well in a busy environment, and take pride in doing your job right, we’d love to have you on the team.

WHAT YOU WILL DO

• Carry dirty dishes from the dining room to the kitchen promptly and efficiently throughout service.

• Replace soiled table linens and reset tables with silverware, glassware, and appropriate settings.

• Replenish the supply of clean linens, silverware, glassware, and dishes in dining rooms throughout service.

• Supply the service bar with food items such as soups, salads, and desserts as needed.

• Serve ice water and butter to guests as needed.

• Clean and polish glass shelves and doors of service bars, and equipment such as coffee urns and cream and milk dispensers.

• Run errands and deliver food orders to offices or other areas as directed.

• Transfer food and dishes between floors using the dumbwaiter as needed.

SKILLS & ABILITIES YOU BRING

• Professional appearance and manner maintained at all times during service.

• Ability to perform routine tasks consistently and reliably throughout a shift.

• Physical ability to perform repetitive motions including lifting, bending, stooping, walking, pushing, and pulling heavy equipment; able to stand for extended periods.

• Willingness to pitch in and help co-workers across tasks as needed — true team-player mindset.

• Ability to comprehend and follow instructions from supervisors accurately and promptly.

• Reliable, dependable, and punctual; committed to showing up and contributing every shift.

SCHEDULE & HOURS

This position is part time, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.