Demo

Market Research Manager

RemX
Wayne, PA Full Time
POSTED ON 5/3/2025
AVAILABLE BEFORE 6/2/2025

We are seeking an experienced and detail-oriented Survey Recruitment Project Manager to oversee and manage the successful delivery of quantitative survey recruitment projects. This individual will be responsible for maximizing revenue, managing scheduling of qualitative interviews, and ensuring all projects meet feasibility requirements. You will work closely with internal teams, including Project Management, Pre-Sales, and Client Services, to ensure smooth operations and project success.

Responsibilities :

  • Oversee the delivery of quantitative survey recruitment projects to maximize revenue and complete survey responses.
  • Manage the scheduling and coordination of qualitative interviews.
  • Monitor project communication, particularly on projects not meeting feasibility requirements.
  • Collaborate with Project Management, Pre-Sales, and Client Service Manager teams to ensure the success of projects.
  • Provide timely feedback to Project Managers on escalated projects and advise on next steps.
  • Proactively identify recruitment issues and provide suggestions to resolve them with internal teams.
  • Ensure project status is updated regularly by Project Managers, maintaining accurate records and providing revenue forecasting updates.
  • Work with internal teams to ensure timely project closeout and proper invoicing processes.
  • Resolve survey-taker customer support escalations efficiently.

Required Skills & Experience :

  • 5 years of market research experience, including management of survey recruitment, online surveys, and qualitative interview management.
  • 5 years of project management experience in a similar role.
  • 5 years of experience with both traditional and digital market research techniques.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Strong multi-tasking ability, managing multiple projects simultaneously.
  • Excellent communication skills (email and phone) to manage client expectations and clearly communicate project status.
  • Creative problem-solving skills to address and resolve recruitment issues.
  • Demonstrated proficiency in MS Office Suite (Word, Excel) or Google Sheets and Google Docs.
  • Required Education :

  • Bachelor's degree in Marketing, Market Research, Statistics, Technology, or a relevant field, or equivalent experience.
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