What are the responsibilities and job description for the Customer Service Agent position at RemX?
LOCATIONS: Onsite Freemont Michigan (49413)
Pay: $16.75 per hour
Start: May 2026
Temp to Hire
Schedule: Monday – Friday 8:45am – 5:30pm
Title: Customer Service Agent
Our client is seeking an intake call center agent to assist our insurance clients and prospects with general support questions. This role requires strong customer service skills and ability to listen and resolve.
Key Responsibilities
Respond promptly and thoroughly to customer inquiries and complaints
Document all customer interactions with detailed notes, including actions taken
Communicate and coordinate effectively with other departments next steps
Thoroughly listen to customer request and provide white glove service
Qualifications
Previous inbound call center experience (Preferred)
Previous Customer Service Experience (Required)
Strong organizational skills and attention to detail in a fast‐paced environment
Proficiency with Microsoft Office applications
Able to work onsite in our Freemont Michigan office
Aligned in experience resumes can be sent to:
Kehinde.Sosina@remx.com
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Salary : $17