What are the responsibilities and job description for the Call Center Representative position at RemX?
Location: Syracuse, NY 13208
Schedule:
- Monday-Friday
- 8:00 AM - 4:30 PM
- Lunch: 12:00 PM - 12:30 PM or 12:30 PM - 1:00 PM
Pay Rate:
- $20.50/hour
Overtime:
- Not mandatory but strongly encouraged
- Saturday: Pay Rate at Time and a Half
- Sunday: Pay Rate at Double Time
Requirements
- Ability to multitask across multiple systems and move quickly
- Stable work history
- Strong problem-solving skills and ability to determine when to escalate issues
- Call Center
- Customer Service
- Retail
- Food Service
Job Responsibilities
Associates will handle approximately 50-80 calls per day and provide support for:
- Customer order placement
- Delivery status inquiries
- Delivery driver support
- Sales representative support
- Invoice-related questions
- Basic Accounts Receivable functions (training provided)
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Salary : $21