What are the responsibilities and job description for the Resort Experience Manager - Now Hiring/Opening Soon: Nashville Salt Ranch position at Remington Hotels?
About the job:
Salt Ranch is a reimagined mid-century motor inn tucked just beyond the core of East Nashville—laid-back, soulful, and built for good times. With a restored 1856 farmhouse, poolside cabanas, and a neighborhood hangout vibe, we’re creating a place that feels more like your favorite local spot than a traditional hotel. As we are preparing to open, we’re looking for a driven, dynamic Resort Experience Manager to help put Salt Ranch on the map. This isn’t your typical role. You’ll be our boots on the ground—the face of Salt Ranch both on property and off. You’re a proven leader that knows top-notch service is of paramount importance. You aren’t afraid to roll up your sleeves, be able to think and act on the fly, and wear enough hats that you’ll need more closet space. Whether you're an experienced hospitality leader ready for more; or a rising star hungry to know every single nuance of opening a boutique hotel, this is your chance to lead from day one and grow with the property.
Responsibilities:
· Partner with the General Manager in managing all outlets and property operations, ensuring seamless execution of daily activities and events.
· Help recruit, develop, and train a high-performing team while fostering a culture of service excellence.
· Actively network to drive awareness and engagement to increase awareness of the resort and generate group/event opportunities.
· Handle inbound inquiries and nurture from lead to signature. Own the sales cycle and multi-task throughout.
· Assist in developing all outlet SOP’s, training tools, and operational materials.
· Serve as the go-to expert on everything Salt Ranch has to offer.
The Resort Experience Manager will divide their time between:
Administrative & Managerial duties: Oversee communication, team development, ordering, expense monitoring, creation of sales/marketing collateral, and achievement of financial targets. (40%)
Manager on Duty (MOD) responsibility such as executing and/or leading daily services, events or groups. (35%)
Remaining (25%) will be working alongside GM, actively networking, prospecting, and following up with prospective group blocks to secure, contract, plan, and execute their events.
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Qualifications:
Physical Requirements:
- Stand, sit and walk for varying lengths of time, often long periods of time
- Bend, stoop, squat and stretch
- Lift approximately fifty (50) pounds of equipment or supplies on and off a cart, using safe lifting techniques
- Push and pull carts weighing up to fifty (50) pounds
- Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
- Know and be able to administer first aid
- Direct evacuations in an emergency